News

Stay up-to-date with our latest news, promotions and announcements.

Chatrium put all our food handlers and service employees through ServSafe Food Handling Program
27 May 2020

As the world begins to recover from Covid-19, Chatrium intends to stay ahead of the curve for our returning guests. Therefore, we are upping the ante on all our health and safety programs with the Chatrium Promise initiative. 
 
Chatrium have evolved all our operations to foster social distancing guidelines for the ‘new normal’. We also consulted a variety of expert firms and partners internationally and locally to ensure the new health and safety standards at all our properties are beyond the industry standard.
 
One such program that Chatrium have recently introduced as part of Chatrium Promise is the brand new Food Handling program by ServSafe, part of the accredited National Restaurant Association in America. The course covers 5 major components, including Basic Food Safety, Personal Hygiene, Cross-contamination & Allergens, Time & Temperature, and Cleaning & Sanitation, with an assessment to certify our staff.
 
Until now, over 250 Chatrium employees have passed through the program. Our goal is to have all relevant staff certified to ensure our guests can confidently choose Chatrium as their preferred hotel of choice.

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PHYSICAL DISTANCING MEETING PACKAGE
20 May 2020

Full Day Meeting Package (2 breaks & 1 lunch) at THB 1,500 net /person /day
Half Day Meeting Package (1 break & 1 lunch) at THB 1,300 net /person /day
One Coffee Break at THB 650 net per person per break

Inclusive of:

•    Temperature scan at pre-function area
•    Hand sanitizer gel available at pre-function area
•    Meeting room set up following physical distancing protocols 
•    Meeting room deep cleaning after every session  
•    All food and beverage items served by staff or individually packed 
•    Complimentary wireless hi-speed internet access
•    Complimentary use of LCD projector

Conditions:

•    Prices are for a minimum of 15 persons
•    The package and prices are valid until 31 December 2020
•    Prices are inclusive of 10% service charge and 7% government tax
•     All prices are net per person
•    This offer cannot be used in conjunction with any other discount or promotion

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CHATRIUM PROMISE: HEALTH AND SAFETY
14 May 2020

Chatrium Quality Assurance team is committed to providing a safe environment for our guests and has been working tirelessly to elevate the health and safety standards to meet the new challenges presented because of the current environment. Our inhouse experts are collaborating with industry hygiene specialists and adhering to both local and global guidelines to ensure a safe and hygienic environment for our returning guests and staff alike. 

Implementation of Chatrium Promise, our very own health & safety program and collaboration with Ecolab, our partner in hygienics, we have enhanced the core hygiene standards.

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The future is here! let me introduce you to the Chatrium App
12 May 2020

With smartphones ingrained in our daily life, our team decided it is no longer sufficient to be a call away but to be a touch or a text away from our guests. We proudly introduce the Chatrium App to the Chatrium family.

Our new app combined all things Chatrium into one location where guests can chat, eat, request, shop, and explore at the touch of your fingertips. Chatrium App is ready the moment you start your journey with our Pre-Arrival Request function. You can pick and choose your excursions, reserve a limousine or a couple’s spa treatment for the exact moment you arrive. We even include special packages for every special occasion ensuring you ‘feel the remarkable’ every moment of your trip.

Not only does the Chatrium App give you more flexibility in making your requests, but it also enables you to personalise your experience. The App comes in six different languages with an automated translator to ensure you can communicate in your preferred language. Don’t believe me, send us a text.

The whole system is more efficient and gives you access to unique offers in and around your destination while giving you access to our customary services like a turndown request or an additional goose down pillow that will make your stay truly special.

So, it’s time to forget the disconnected travel of the past; download the new Chatrium App today, and enter a new world of effortless business or leisure travel, enabling you to concentrate on whatever is important to you.

Download the new Chatrium App: http://onelink.to/hxj7p4 
For more information, please call +66 (0) 2307 8888

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Handmade Fabric Mask Donation
10 Apr 2020

To help stop the spread of COVID-19, Chatrium Hotel Riverside Bangkok donated handmade fabric masks to hospitals for all our hardworking doctors and nurses as part of our Think First Think Earth Campaign. Thank you to all of them and we really appreciate everything they are doing for the community!

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COVID-19 UPDATE
26 Mar 2020

We are truly grateful for your support, loyalty and the trust you have in Chatrium Hotels & Residences as your hotel of choice. Acknowledging the continuing and intensified insecurity that Coronavirus (COVID-19) is instigating in most countries around the world, our main priority is your health and wellbeing. Consequently, we would like to update you on what actions we have taken so far in response to this global pandemic. 
 
Hygiene and Safety Policy
 
Chatrium Hotels and Residences is closely monitoring the Coronavirus (2019-nCoV) situation and is following guidance from the WHO and the Ministry of Health on preventing the spread of the COVID-19 virus.

Rest assured the health, safety and wellbeing of our guests, visitors and employees is our first priority. We have therefore taken additional hygiene and safety measures throughout our hotels, including but not to limited to regular deep cleaning and hourly disinfection at critical touchpoints, providing face masks for employees, implementing the wearing of disposable gloves by our housekeeping team, placing hand sanitizers in all areas of our properties and the following of strict hand hygiene procedures. We will continue to follow the advice of the Ministry of Health to prevent any possible infection.

Limited Facilities and Services

Certain facilities are temporarily closed as per the directive from the Thai Government. Restaurants are partially closed in our hotels, however we are providing suitably distanced tables in order that guests can safely dine in the restaurants which are still operating. We are also offering a takeaway service and food delivery. 

Flexibility with your booking 
 
Chatrium Hotels & Residences is allowing complete flexibility with all bookings up to May 31, 2020.  All reservations made up to this date will have cancellation fees waived and prepaid deposits refunded if required. For further assistant, please contact  info.chr@chatrium.com

Alternatively, you may choose to change the date of your reservation. Changing the date on reservations may mean that different room rates are applied, but there is no fee whatsoever for making these changes. For more information about any booking, please contact  our reservations team.

We are committed to providing our guests, partners and team a safe and remarkable experience at Chatrium.

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Chatrium Point Plus Loyalty Program Reveals New Campaign For 2020 Apply CPP, book and stay and get 100 extra points!
16 Jan 2020

Chatrium Point Plus (CPP+) is the loyalty program of Chatrium Hotels & Residences and is designed to recognize and reward our most valued guests for their loyalty and continued support.  For 2020, we are pleased to reveal a spectacular new promotional campaign: Apply to become CPP members, book and stay and get 100 extra points.

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Let’s Celebrate - Have Your Super Staff Party at Chatrium Hotel Riverside Bangkok
29 Oct 2019

The festive season is nearly upon us and it’s time to book your annual staff party. And there’s no better location in Bangkok than Chatrium Hotel Riverside Bangkok for the party of the year!

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Check out the super offers and spectacular deals from Chatrium at the 52nd Thai Tiew Thai Fair!
07 Aug 2019

Chatrium Hotels and Residences is offering an amazing range of extraordinary promotional prices exclusively at the upcoming 52nd Thai Tiew Thai Fair!  We will be at Booth F18-F19 in Hall EH 101-EH 102 at BITEC Bangna from 29 August – 1 September 2019, so pop by our stand and say hello and check out the astonishing deals we have for you!

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MEETING IN STYLE PACKAGE 2019
05 Jul 2019

For Perfect Meetings, Choose Chatrium Hotel Riverside Bangkok
Have your next meeting in style at Chatrium Hotel Riverside Bangkok.
Let us take care of absolutely everything so you can concentrate on what's really important.

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Earth Hour Bangkok 2019
19 Mar 2019

Let’s switch off for Earth Hour! On March 30th when the clock strikes 8.30 p.m., the skyline of Bangkok will drift into darkness as Thailand joins the international community in the 1-hour worldwide cause to help stop global warming.

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Chef Sitichot Wanso of Chatrium Hotel Riverside Bangkok Wins Two Competitions At Thailand’s 24th International Culinary Cup
12 Nov 2018
Our congratulations to Chef Sitichot Wanso (right), Junior Sous Chef of the Silver Waves Chinese Restaurant – pictured above with Chef Spencer Kell (left), Executive Chef of Chatrium Hotel Riverside Bangkok – who was recently awarded two trophies at Thailand's 24th International Culinary Cup (TICC) 2018.
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