FAQ

The majority of rooms and suites at our Bangkok river view hotel enjoy stunning vistas of the Chao Phraya River, the city skyline, or both. River-facing rooms feature floor-to-ceiling windows or private balconies, making them ideal for guests who want to soak up the scenery throughout their stay. We recommend selecting a Grand Deluxe River View, One Bedroom Suite River View, or Two Bedroom Suite River View at the time of booking.

Staying at our hotel near the Chao Phraya River places you at the very heart of Bangkok's most storied and scenic area. As a riverside hotel in Bangkok with over 396 rooms and suites, award-winning dining, a full-service spa, expansive event facilities, and a complimentary shuttle boat service, Chatrium delivers a complete five-star experience that few properties in the city can match. Its location in the historic Charoenkrung neighbourhood also puts guests within easy reach of cultural landmarks, riverside markets, and Bangkok's best shopping destinations.

Complimentary high-speed Wi-Fi is included across all residence types at Chatrium Residence Riverside Bangkok. Utility inclusions vary depending on the maintenance package selected, and the property offers three flexible packages designed to suit different stay requirements and budgets. Contact our team directly for a full breakdown of what is included in each package.

Chatrium Residence Riverside Bangkok offers competitive long stay rates at this hotel residence in Charoen Krung, Bangkok, with pricing tailored to apartment , duration of stay, and the maintenance package chosen. Residences range from the 65 sqm Premier One Bedroom to the expansive 250 sqm Four Bedroom Residence, giving guests a range of options to suit their needs and budget. Get in touch with our reservations team for a personalised quote.

Chatrium Residence Riverside Bangkok is an excellent choice for families relocating to the city. The spacious two-, three-, and four-bedroom residences provide ample room for families to live comfortably, and the property's location in Charoenkrung places it within easy reach of Shrewsbury International School. The property also features a kids' club with an outdoor playground, giving younger guests their own dedicated space to play. Full access to the hotel's family-friendly facilities, on-site dining, and riverside amenities makes day-to-day family life in Bangkok considerably more enjoyable.

As a serviced residence on the Chao Phraya in Bangkok, Chatrium offers residents access to a comprehensive range of five-star facilities, including an infinity swimming pool, a fully equipped fitness centre, and multiple on-site restaurants and bars. Each apartment comes fully furnished with a kitchen or kitchenette, dedicated dining and living areas, and access to housekeeping services as part of the available maintenance packages. Residents also benefit from the complimentary shuttle boat service to Saphan Taksin BTS and Icon Siam.

Staying at a residence hotel near the Chao Phraya in Bangkok means the city is always within easy reach. Chatrium Residence Riverside Bangkok provides a complimentary private shuttle boat to Saphan Taksin BTS, connecting residents to the Skytrain network and, from there, to Bangkok's key business, shopping, and cultural districts. Icon Siam and Asiatique The Riverfront are both conveniently accessible, making us among the most well-connected long-stay addresses in the city.

By using the expressway, it will take about 45 to 50 minutes to reach the hotel from both Suvarnabhumi International Airport and Don Mueang International Airport. However, this depends on the traffic, which usually peaks between 07:00 hrs to 08:30 hrs, and 17:00 hrs to 19:30 hrs. For transportation from the Suvarnabhumi Airport to our hotel (Chatrium Hotel Riverside Bangkok), please see the options below:

• Hotel limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our hotel at the price of THB 1,850 net per trip in a Toyota Camry, and THB 2,600 net per trip in a BMW limousine, both taking 2 guests with luggage.

• Toyota Van (for up to 6 guests). Ideal for families or small groups, this spacious van service costs THB 2,600 per trip. It offers a comfortable and private transfer directly to the hotel.

• A metered taxi from the airport to our hotel costs roughly THB 350-500, including expressway tolls. Please make sure you print the hotel location map to show the taxi driver, as some drivers might not know the hotel's location, and there are three Chatrium hotels in Bangkok (Chatrium Hotel Riverside Bangkok, Chatrium Grand Bangkok, and Chatrium Residence Sathon Bangkok). There will be a THB 50 airport service fee added from either airport to the hotel, and expressway and tollway fees will need to be paid separately.

• From Suvarnabhumi Airport, take the Airport Link (Skytrain) directly to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to Saphan Taksin Station and then take our shuttle boat service directly to the hotel.

If you require further assistance, please feel free to contact the hotel directly.

We offer spacious connecting rooms, plus 1-bedroom and 2-bedroom Suites for larger families and groups of friends.

Our hotel rooms and indoor facilities are entirely non-smoking. However, our guests may smoke at designated smoking areas.

Yes, we offer a few connecting rooms for the convenience of families and larger groups. These need to be pre-booked in advance and are subject to availability. Connecting rooms are only available in the Grand Deluxe twin-beds connecting with Grand Deluxe king bed, Cityview category.

• Children under 12 years old

• Children aged 12 years and above

The cost for an extra bed is THB 1,900 per night, including breakfast.

The complimentary shuttle boat from Chatrium Hotel Riverside Bangkok to Saphan Taksin BTS takes approximately 15 minutes, offering a scenic and stress-free alternative to road travel. It is one of the most convenient perks of staying at a riverfront hotel in Bangkok, giving guests direct access to the BTS Skytrain network and Icon Siam without the hassle of Bangkok traffic.

As a Bangkok riverside hotel, Chatrium is well-connected to the rest of the city. Guests can take the complimentary shuttle boat to Saphan Taksin BTS and connect to the Skytrain network, or arrange a taxi or private transfer directly from the hotel. The hotel's concierge team is always on hand to assist with travel arrangements and recommendations.

Yes, Chatrium Hotel Riverside Bangkok offers on-site parking for guests arriving by car. Valet parking services are also available. For full details on parking rates and availability, we recommend contacting the hotel directly prior to your arrival.

There are several excellent shopping destinations located near Chatrium Hotel Riverside Bangkok:

• Icon Siam: Located just across the river, Icon Siam is one of Bangkok’s premier luxury shopping malls. It features high-end international brands, a stunning riverside promenade, gourmet dining options, and a curated Thai artisanal zone. Guests can reach Icon Siam easily via our complimentary shuttle boat service, which runs directly from the hotel pier.

• Central Bangrak Store: Situated next to the main public pier, this store offers everyday essentials and local products, perfect for quick shopping or casual browsing.

• Asiatique The Riverfront: For a vibrant night-time experience, visit Asiatique, located just 1 km from the hotel. It’s a short 10 to 15-minute walk or a quick 5-minute taxi ride. This open-air night bazaar features restaurants, boutiques, a large Ferris wheel, and nightly shows, all in a scenic riverside setting.

For daytime, we recommend Icon Siam. For nighttime, we recommend Asiatique night bazaar, which opens from 17:00 hrs onwards; it is 1 km from our hotel and is a 10 to 15-minute walk away. You’ll find many restaurants, shops, a big Ferris wheel, and shows at Asiatique as well.

From Thaksin Pier and within 15 minutes via the BTS Skytrain, you will arrive at the Siam Paragon shopping complex. A few minutes’ walk away is the CentralWorld shopping complex, while heading in the opposite direction, you will find the famous MBK mall.
In the evenings, you can visit Asiatique, which is a 10 to 15-minute walk or 5-minute taxi ride from the hotel. This popular night bazaar is home to many individual shops and restaurants all under one roof. Our concierge team is available to assist you with any inquiries or information required.
Please contact them when at the hotel. The famous IconSiam mall can be easily reached by using the hotel shuttle boat (4 times/day direct, otherwise, change boats at Taksin Pier to the Icon Siam shuttle boat.

Guests can reach the Erawan Shrine by taking the BTS Skytrain from Saphan Taksin Station, accessible via the hotel's complimentary shuttle boat. Board the Silom Line and transfer at Siam Station to the Sukhumvit Line. Disembark at Chit Lom Station and walk a short distance to the shrine. Taxis are also available from the hotel, with travel time ranging from 20 to 30 minutes, depending on traffic.

Attractions in the vicinity include:

• Grand Palace: Approximately 7 km (4.3 miles)
• Wat Arun (Temple of Dawn): Roughly 3.5 km (2.2 miles)
• Wat Phra Kaew (Temple of the Emerald Buddha): Around 7 km (4.3 miles)
• Chinatown (Yaowarat): Approximately 5 km (3.1 miles)
• Asiatique The Riverfront: About 2.5 km (1.6 miles)
• Icon Siam: Directly across the river
• MBK Center: Roughly 6 km (3.7 miles
• Siam Paragon: About 6 km (3.7 miles
• Jim Thompson House: Approximately 5.5 km (3.4 miles)
• Talat Noi: Around 4.5 km

You can use our hotel shuttle boat to go to the main pier and from there connect to the BTS Skytrain station; go to the National Stadium Station (last station) where there is a skywalk connected directly to the MBK shopping mall.

Guests can reach Siam Paragon easily by taking the BTS Skytrain. Start by boarding the shuttle boat to Sathorn (Taksin) Pier, then walk to Saphan Taksin BTS Station. From there, take the Silom Line and transfer at Siam Station, where the mall is directly connected to the station via skywalk.

Chinatown is approximately 15 to 20 minutes away by taxi from the hotel. Alternatively, guests can take the BTS Skytrain from SaphanTaksin to Sala Daeng Station, transfer to the MRT at Si Lom Station, and ride to Hua Lamphong Station. From there, a short taxi or tuk-tuk ride will take you to Chinatown.

To visit Wat Arun (Temple of Dawn), take the hotel’s shuttle boat to Sathorn (Taksin) Pier. From there, board the Chao Phraya Express Boat heading north and disembark at Tha Tien Pier. Then take the cross-river ferry directly to Wat Arun, which is located on the opposite bank of the Chao Phraya River.

To travel to Pattaya from Chatrium Hotel Riverside Bangkok, guests have the following options: By Public Bus: Take a taxi or BTS Skytrain to the Ekkamai Eastern Bus Terminal on Sukhumvit Road. From there, regular buses depart to Pattaya. The journey takes approximately 2 to 3 hours, depending on traffic. By Private Transfer or Taxi: The hotel can arrange a private limousine or fixed-rate taxi service directly to Pattaya. This is the most convenient option and takes about 2 hours, subject to traffic conditions. For assistance with transportation bookings, please contact our concierge team. Guests can take a public bus from Ekkamai Eastern Bus Terminal, located on Sukhumvit Road (opposite Sukhumvit Soi 63). It will take about 2 to 3 hours to reach Pattaya City, depending on traffic. Guests can also use a hotel limousine or fixed price taxi from the hotel to Pattaya.

There are several floating markets near Bangkok that offer unique local experiences. From Chatrium Hotel Riverside Bangkok, you can easily reach it via the following options:
1. Taling Chan Floating Market (Bangkok): Approximately 30–40 minutes by car, located right in Bangkok, Taling Chan Floating Market is ideal for a half-day visit. Enjoy freshly grilled seafood, traditional Thai sweets, and boat-side vendors in a relaxed canal-side setting. It is open on weekends and is less commercial than the larger markets outside the city.
2. Khlong Lat Mayom Floating Market: Travel time is 40–50 minutes by car. One of the best-rated floating markets in Bangkok, Khlong Lat Mayom, offers an authentic atmosphere with less crowding than larger tourist markets. Great for food lovers and those seeking a relaxed half-day trip.
3. Damnoen Saduak Floating Market (Ratchaburi Province): Travel time is around 1.5 to 2 hours by car.
This is Thailand’s most iconic and widely photographed floating market. It's best to visit early in the morning when the market is at its liveliest. Expect colourful wooden boats selling tropical fruits, local snacks, and souvenirs. Guided tours are highly recommended for the best experience.
4. Amphawa Floating Market (Samut Songkhram Province): Approximately 1.5 hours by car. Popular among locals, Amphawa is known for its charming riverside atmosphere and evening opening hours (Friday to Sunday). Visitors can enjoy seafood dishes cooked directly on boats, traditional desserts, and firefly boat cruises in the evening.
5. Bang Nam Phueng Floating Market (Samut Prakan): About 45–60 minutes by car. A smaller, eco-friendly market located in the “Green Lung” of Bangkok. It’s a hidden gem perfect for those looking to avoid crowds while enjoying local delicacies and handicrafts. Excursions to these markets and other sights can easily be booked at the tour desk inside the hotel.

Yes, there are several local fresh markets near the hotel where guests can explore Bangkok's vibrant street culture and shop for fresh produce, snacks, and traditional Thai ingredients:

1. Bang Rak Market Distance: Approximately 10 minutes by taxi. Located along Charoen Krung Road, Bang Rak Market offers a great selection of fresh fruits, vegetables, seafood, and ready-to-eat street food. It’s a favourite among locals and a perfect place to experience Bangkok's everyday life.
2. Khlong Toei Market Distance: About 20–25 minutes by car or MRT. One of the largest and most authentic fresh markets in Bangkok. Guests can take the MRT from Sukhumvit Station to Queen Sirikit National Convention Center Station, then walk five minutes to reach the market. It’s ideal for those interested in exploring the heart of Bangkok’s wholesale fresh food scene.

To explore Bangkok’s major landmarks such as the Grand Palace, Chinatown, and the Flower Market, take the hotel’s shuttle boat to Sathorn Pier. Then board the Chao Phraya Express Boat. Disembark at Tha Chang Pier (N9) for the Grand Palace, Ratchawong Pier (N5) for Chinatown, or Memorial Bridge Pier (N6/1) for the Flower Market. Each destination is a short walk from the respective pier. Fares typically range from THB 15 to THB 30. For Grand Palace: You can use the hotel’s shuttle boat to go to the main pier and catch a public boat (orange flag boat, THB 15 per person) to pier number nine.

Guests can catch the BTS Skytrain from Saphan Taksin Station using the hotel's shuttle boat. Travel directly to Ratchadamri Station and walk up to Ratchaprasong Intersection, then keep walking straight until passing Central World Shopping Mall, approximately 10 minutes to Pratunam. You can also take a taxi from the hotel directly to the Pratunam local market.

To visit CentralWorld shopping mall, take the BTS Skytrain from Saphan Taksin Station using the hotel's shuttle boat. Travel directly to Siam Station and walk approximately 5 minutes to reach the mall. Alternatively, a taxi from the hotel provides convenient access in around 20 to 25 minutes.

As one of the most celebrated hotels riverside Bangkok, Thailand has to offer, Chatrium is home to an exceptional selection of restaurants and bars. Guests can enjoy authentic Thai cuisine at the River Barge Restaurant, contemporary Cantonese fine dining at Silver Waves on the 36th floor, cocktails and panoramic Chao Phraya views at Cloud 36 rooftop bar, freshly baked pastries at the Lobby Lounge, and poolside drinks and bites at Flow.

River Barge Restaurant, our buffet riverside dining venue at Chatrium Hotel Riverside Bangkok, offers a broad spread of Thai, Asian, and international dishes to cater to a range of dietary preferences. For specific enquiries regarding vegetarian or halal options, we recommend contacting our dining team directly prior to your visit so we can best accommodate your requirements.

Absolutely. Our Chao Phraya riverside dining venues are a stunning setting for birthdays, anniversaries, and other special occasions. Whether you are looking for an intimate dinner at River Barge, a fine dining experience at Silver Waves by Boon on the 36th floor, or cocktails at Cloud 36, our team can help arrange personalised touches to make your celebration memorable. Contact us in advance to discuss your requirements.

Breakfast inclusion depends on the room rate selected at the time of booking. Several of our offers include breakfast at River Barge Restaurant, one of Bangkok's most scenic spots for hotel riverside dining in Bangkok, with the Chao Phraya rolling by as you start your day. We recommend checking the inclusions of your chosen rate at the time of booking or contacting our reservations team directly for guidance.

Yes, all of Chatrium's dining and bar venues are open to non-hotel guests. River Barge Restaurant and Cloud 36 rooftop bar are among the most popular riverside restaurant destinations in Bangkok for locals and visitors alike. Reservations are recommended, particularly for weekend dining and peak evening hours at Cloud 36. Book your table directly through our website or contact our team for assistance.

Five restaurants and bars: River Barge Thai and Intl dining, Silver Waves by Boon Cantonese Fine Dining, Lobby Lounge, Cloud 36 rooftop bar, FLOW pool bar.

It is open from 06:00 hrs until 22:00 hrs.

Yes. We provide a complimentary shuttle boat connecting the hotel’s private pier with Sathon (Saphan Taksin BTS) Pier and Icon Siam Pier at set times. Service may be suspended during heavy rain. Please check the current timetable before travel.

Chatrium Hotel Riverside Bangkok is equipped to host a wide range of occasions across its collection of event venues on the Chao Phraya River. These include corporate conferences, board meetings, product launches, incentive programmes, gala dinners, cocktail receptions, team building retreats, year-end celebrations, and private social events. Each venue can be configured and styled to suit the specific nature and scale of your event, with our dedicated planning team supporting you throughout.

The Chatrium Ballroom, our largest event venue on the Chao Phraya in Bangkok, can accommodate up to 700 guests, making it one of the most spacious riverside event spaces in the city. Spanning 630 sqm, it is equipped with a high-definition LED screen, a full sound system, and flexible layout options to suit theatre, banquet, cocktail, and classroom configurations. Additional function rooms are available for smaller breakout sessions, pre-event receptions, or standalone gatherings.

Yes. Our meeting and event packages in Bangkok are designed to provide organisers with a comprehensive and hassle-free experience. Packages include the use of your chosen venue, catering options ranging from coffee breaks and set lunches to full banquet menus, and access to audio-visual equipment, including screens, projectors, microphones, and high-speed internet. Our events team can walk you through the full range of package inclusions and tailor an option to suit your group , schedule, and budget.

Absolutely. Chatrium Hotel Riverside Bangkok offers riverside terrace spaces that are well-suited to outdoor cocktail receptions, alfresco dinners, and open-air celebrations along the Chao Phraya. These private event venues on the Chao Phraya in Bangkok provide a stunning natural backdrop for any occasion, with the river and Bangkok skyline setting the scene. Our events team can advise on the best outdoor configuration for your event and arrange tailored catering and décor to complement the setting.

For large-scale events at our riverside meeting rooms and event venues in Bangkok, we recommend securing your booking as early as possible, particularly for peak periods such as the fourth quarter of the year when demand for year-end functions is highest. For events accommodating 200 guests or more, a lead time of at least three to six months is advisable to allow sufficient time for planning, catering coordination, and any bespoke setup requirements. Contact our events team at your earliest convenience to check availability and begin the proposal process.

Chatrium Hotel Riverside Bangkok can accommodate weddings of a wide range of s, making it one of the most versatile riverside wedding venues in Bangkok. The Chatrium Ballroom, our largest space, can host up to 700 guests, while smaller venues such as The River (up to 300 guests), Ravipa (up to 70 guests), and The Curve Room (up to 60 guests) are ideal for more intimate celebrations. Our wedding specialists can help you select the right venue to suit your guest list and vision.

Yes, absolutely. As a dedicated riverside wedding hotel in Bangkok, Chatrium offers multiple venues within the same property, making it entirely possible to host your ceremony and reception under one roof. Couples can exchange vows on the open-air riverside terrace before moving to the ballroom or a private dining space for the reception, creating a seamless and memorable experience for you and your guests.

The cost of a riverside wedding in Bangkok at Chatrium Hotel Riverside Bangkok varies depending on the venue selected, the number of guests, the package chosen, and any additional extras arranged. Packages start from THB 360,000 net, with options tailored for Thai, Western, and mixed-style celebrations. For a detailed and personalised quote, we recommend contacting our wedding specialists directly or downloading our wedding brochure for full package information.

Chatrium Hotel Riverside Bangkok offers a range of riverside wedding hotel packages in Bangkok to suit different budgets and schedules. Weekday and off-peak dates may offer greater flexibility and value, and our wedding team can advise on the best available options based on your preferred date and requirements. Contact us directly to discuss pricing and availability.

Yes. Every wedding at Chatrium is approached as a unique celebration, and our team works closely with couples to tailor both the menu and décor to their individual preferences. From customised set menus and buffet selections to bespoke floral arrangements, themed décor, and personalised photo backdrops, the options are designed to reflect your vision. Our culinary and events teams are experienced in catering for Thai, Western, and mixed-style weddings, ensuring every detail is executed to the highest standard.

Yes, Chatrium Hotel Riverside Bangkok offers the flexibility to combine indoor and outdoor spaces for your celebration. Couples can host an intimate indoor ceremony in one of our elegantly appointed function rooms before moving outside to the riverside terrace for a reception beneath the open sky, with the Chao Phraya River as your backdrop. This combination is one of the most popular choices for couples planning a riverside wedding in Bangkok, and our team can help coordinate the flow of the day seamlessly.

We have a:

• Fitness Centre: open 24 hours/day
• Swimming pool: operating hours 06:00 hrs to 22:00 hrs daily.
• Kids playground: Open from 8:00 – 18:00 hrs daily

Yes, we offer in-room dining 24 hours a day.

Yes, up to 4 devices.

Yes, we provide complimentary drinking water, replenished daily in all rooms.

Yes, for one child a minimum of two hours is THB 800 and a fee of THB 400 is charged for each additional hour. For two children, a minimum of two hours is THB 1,100 and a fee of THB 550 is charged for each additional hour.

We have only an in-house nurse during specific hours,but we can arrange for a doctor on call 24 hours a day.

We provide complimentary high-speed Wi-Fi access throughout the hotel areas.

Yes, our Fitness Centre is open 24 hours and features state-of-the-art cardio machines as well as free weights

Our Fitness Centre is open 24 hours, 7 days/week.

The concierge counter is located in the Lobby, near the check-in counter.

There are personal safes in all our rooms and Suites. For larger items, a few safety deposit boxes are available at the Front Desk.

Yes, located on the 6th floor, our pool is 35 metres long and also offers dazzling views ranging from panoramic to infinite, surrounded by coconut trees and sun-soaked pool loungers; there is also a children’s pool to ensure all ages enjoy the exquisite surroundings.

It is open from 06:00 hrs until 22:00 hrs.

No.

Yes, we accept major credit cards including Visa, Mastercard, JCB, and UnionPay.

Standard check-in time is at 03:00 pm, and check-out is at 12 noon.

No, we do not offer shuttle buses, but we do offer complimentary, scheduled shuttle boat services from the hotel pier to Taksin Bridge, where guests can connect to other river boats and the BTS Skytrain. The hotel shuttle boat also offers 4 trips/day to the Icon Siam shopping mall.