EMPORIUM SUITES BY CHATRIUM

As the world begins to recover from Covid-19, Chatrium intends to stay ahead of the curve for our returning guests. Therefore, we are upping the ante on all our health and safety programs with the Chatrium Promise initiative. 
 
Chatrium have evolved all our operations to foster social distancing guidelines for the ‘new normal’. We also consulted a variety of expert firms and partners internationally and locally to ensure the new health and safety standards at all our properties are beyond the industry standard.
 
One such program that Chatrium have recently introduced as part of Chatrium Promise is the brand new Food Handling program by ServSafe, part of the accredited National Restaurant Association in America. The course covers 5 major components, including Basic Food Safety, Personal Hygiene, Cross-contamination & Allergens, Time & Temperature, and Cleaning & Sanitation, with an assessment to certify our staff.
 
Until now, over 250 Chatrium employees have passed through the program. Our goal is to have all relevant staff certified to ensure our guests can confidently choose Chatrium as their preferred hotel of choice. 

Chatrium Quality Assurance team is committed to providing a safe environment for our guests and has been working tirelessly to elevate the health and safety standards to meet the new challenges presented because of the current environment. Our inhouse experts are collaborating with industry hygiene specialists and adhering to both local and global guidelines to ensure a safe and hygienic environment for our returning guests and staff alike. 

Implementation of Chatrium Promise, our very own health & safety program and collaboration with Ecolab, our partner in hygienics, we have enhanced the core hygiene standards.

With smartphones ingrained in our daily life, our team decided it is no longer sufficient to be a call away but to be a touch or a text away from our guests. We proudly introduce the Chatrium App to the Chatrium family.

Our new app combined all things Chatrium into one location where guests can chat, eat, request, shop, and explore at the touch of your fingertips. Chatrium App is ready the moment you start your journey with our Pre-Arrival Request function. You can pick and choose your excursions, reserve a limousine or a couple’s spa treatment for the exact moment you arrive. We even include special packages for every special occasion ensuring you ‘feel the remarkable’ every moment of your trip.

Not only does the Chatrium App give you more flexibility in making your requests, but it also enables you to personalise your experience. The App comes in six different languages with an automated translator to ensure you can communicate in your preferred language. Don’t believe me, send us a text.

The whole system is more efficient and gives you access to unique offers in and around your destination while giving you access to our customary services like a turndown request or an additional goose down pillow that will make your stay truly special.

So, it’s time to forget the disconnected travel of the past; download the new Chatrium App today, and enter a new world of effortless business or leisure travel, enabling you to concentrate on whatever is important to you.

Download the new Chatrium App: http://onelink.to/hxj7p4 
For more information, please call +66 (0) 2307 8888

We are truly grateful for your support, loyalty and the trust you have in Maitria Hotels & Residences – A Chatrium Collection as your hotel of choice. Acknowledging the continuing and intensified insecurity that Coronavirus (COVID-19) is instigating in most countries around the world, our main priority is your health and wellbeing. Consequently, we would like to update you on what actions we have taken so far in response to this global pandemic.

Chatrium Point Plus (CPP+) is the loyalty program of Chatrium Hotels & Residences and is designed to recognize and reward our most valued guests for their loyalty and continued support.  For 2020, we are pleased to reveal a spectacular new promotional campaign: Apply to become CPP members, book and stay and get 100 extra points....