CHATRIUM HOTEL ROYAL LAKE YANGON

27th September 2021:The health and safety of our guests and staff are paramount at Chatrium Hotel Royal Lake Yangon.

In compliance with World Health Organization (WHO) and Ministry of Health (MOH) guidelines, we are therefore pleased to inform everyone that all of our associates have received the Covid-19 vaccination and are ready to take care of you with our usual exceptional service and high hygiene standards.

The Ribbon-cutting ceremony of “STOP COVID YELLOW CAMPAIGN” at Chatrium Hotel Royal Lake Yangon jointly organized by the Yangon Division Government and the Ministry of Health & Sports in collaboration with the Ministry of Hotels and Tourism

Chatrium Quality Assurance team is committed to providing a safe environment for our guests and has been working tirelessly to elevate the health and safety standards to meet the new challenges presented because of the current environment. Our inhouse experts are collaborating with industry hygiene specialists and adhering to both local and global guidelines to ensure a safe and hygienic environment for our returning guests and staff alike. 

Implementation of Chatrium Promise, our very own health & safety program and collaboration with Ecolab, our partner in hygienics, we have enhanced the core hygiene standards.

Chatrium Hotel Royal Lake Yangon are proud to announce that the hotel donated the total of two million eight hundred ninety-five thousand kyats (2,895,000 MMK) to the Ministry of Health & Sports National Covid-19 Emergency Response Fund in September, October and November 2020, plus one million kyats (1,000,000 MMK) in cash to Tamwe Community-Based Facility Quarantine Center in November 2020.

Chatrium Hotels and Residences is pleased to offer an incredible selection of great value promotional deals at the upcoming 56th Thai Tiew Thai Fair.  We will be at Booth no. H06 (Corner) and H45 (Corner) in EH103 - EH105 Hall at BITEC Bangna from 3-6 September, 2020 and we would love to see you there so you can take advantage of the exclusive and unbeatable offers we have this year.

As the world begins to recover from Covid-19, Chatrium intends to stay ahead of the curve for our returning guests. Therefore, we are upping the ante on all our health and safety programs with the Chatrium Promise initiative. 
 
Chatrium have evolved all our operations to foster social distancing guidelines for the ‘new normal’. We also consulted a variety of expert firms and partners internationally and locally to ensure the new health and safety standards at all our properties are beyond the industry standard.
 
One such program that Chatrium have recently introduced as part of Chatrium Promise is the brand new Food Handling program by ServSafe, part of the accredited National Restaurant Association in America. The course covers 5 major components, including Basic Food Safety, Personal Hygiene, Cross-contamination & Allergens, Time & Temperature, and Cleaning & Sanitation, with an assessment to certify our staff.
 
Until now, over 250 Chatrium employees have passed through the program. Our goal is to have all relevant staff certified to ensure our guests can confidently choose Chatrium as their preferred hotel of choice. 

With smartphones ingrained in our daily life, our team decided it is no longer sufficient to be a call away but to be a touch or a text away from our guests. We proudly introduce the Chatrium App to the Chatrium family.

Our new app combined all things Chatrium into one location where guests can chat, eat, request, shop, and explore at the touch of your fingertips. Chatrium App is ready the moment you start your journey with our Pre-Arrival Request function. You can pick and choose your excursions, reserve a limousine or a couple’s spa treatment for the exact moment you arrive. We even include special packages for every special occasion ensuring you ‘feel the remarkable’ every moment of your trip.

Not only does the Chatrium App give you more flexibility in making your requests, but it also enables you to personalise your experience. The App comes in six different languages with an automated translator to ensure you can communicate in your preferred language. Don’t believe me, send us a text.

The whole system is more efficient and gives you access to unique offers in and around your destination while giving you access to our customary services like a turndown request or an additional goose down pillow that will make your stay truly special.

So, it’s time to forget the disconnected travel of the past; download the new Chatrium App today, and enter a new world of effortless business or leisure travel, enabling you to concentrate on whatever is important to you.

Download the new Chatrium App: http://onelink.to/hxj7p4 
For more information, please call +66 (0) 2307 8888

We are truly grateful for your support, loyalty and the trust you have in Maitria Hotels & Residences – A Chatrium Collection as your hotel of choice. Acknowledging the continuing and intensified insecurity that Coronavirus (COVID-19) is instigating in most countries around the world, our main priority is your health and wellbeing. Consequently, we would like to update you on what actions we have taken so far in response to this global pandemic.

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