At Chatrium, your remarkable experience is brought to you by our employees—the people who make your to ensure a remarkable experience for all our guests, all of our employees provide their very own unique remarkable input. It is this attention to detail that makes us the hotel we are today.
AM River Barge
I have been working in River Barge for more than a year. I feel proud and happy every time I see guests feeling satisfied with my service and the relaxing atmosphere.
Sumet Yimphet (Ball)
I was inspired from the first moment I joined as an internship trainee. I was told that stewarding plays an important role in the hotel. However, no one seemed to be interested in being trained in this department. I made up my mind that I would explore this less traveled road and after eight months, I have no regrets. In fact, I feel proud of my job.
Walee Wichasorn (Nuch)
GSO Front Office
In my opinion, working as a Guest Service Officer gives me the chance to use my knowledge and skills to provide a good first impression. Each time I see a tired-looking guest checking in, I always try my best to turn that tired face into a smile. I am proud to say that many guests did smile after I took care of them.
We often hear our happy guests complimenting the hotel as, “a home away from home”. To me “a home” needs to have family members, who of course would understand your needs and keep you company. As a Chief Concierge, I put my effort in creating that atmosphere while working. I understand that the guests who have been travelling far away from home need a homey person to talk from time to time. And that is my daily personal goal.
Event Sales Manager
I have been working in Event Sales for over one year. I really treasure my work as it gives me the opportunity to know many people. I even became friends with some of the hotel guests! I feel very proud that I am able to be an honoured witness of people’s many successes and celebrations. My tip in working is ‘always follow up’ and the key factor of guest’s satisfaction is to ‘put myself in their shoes’. Don’t laugh at me if I tell you that I always put my heart into my job because I hope that one day my prince will come and that I will have the best wedding ever.
Supervisor Pool Bar
Some people envy me as I have one of the best working environment in the hotel. Yes, I work at the Pool Bar as the supervisor. What can be better than a nice relaxing swim or sunbathe followed by yummy snacks and refreshing drinks? That’s what I deliver. It’s an easy equation: smile + service = satisfaction.
There are different ways to express love and care to others. Some talk about love while some choose to avoid. My way is different. I choose to pamper the people I care with my genuine smile and the eye for detail in cleaning the rooms. I don’t see guests as strangers whom we just meet once or twice. In fact, guests are very important people whom we should feel grateful towards. So the kind of service that I provide to such important people is always my best. Who knows, these casual visits could become years and years of return visits.