FAQ

By using the expressway, it will take about 45 to 50 minutes to reach the hotel from both Suvarnabhumi Intl. Airport and Don Mueang Intl. Airport. However, this depends on the traffic, which usually peaks between 07:00 hrs to 08:30 hrs, and 17:00 hrs to 19:30 hrs.For transportation from the Suvarnabhumi Airport to our hotel (Chatrium Hotel Riverside Bangkok), please see options below:

• Hotel limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our hotel at the price of THB 1,850 net per trip in a Toyota Camry, and THB 2,600 net per trip in a BMW limousine, both taking 2 guests with luggage.

• Toyota Van (for up to 6 guests). Ideal for families or small groups, this spacious van service is available at THB 2,600 per trip. It offers a comfortable and private transfer directly to the hotel.

• A metered taxi from the airport to our hotel costs roughly THB 350 to 500 including expressway fees. Please make sure that you printout the hotel location map to show the taxi driver as some drivers might not know the hotel location, as well as there being three Chatrium hotels in Bangkok (Chatrium Hotel Riverside Bangkok, Chatrium Grand Bangkok,and Chatrium Residence Sathon Bangkok).There will be a THB 50 fee added from either airport to the hotel as an airport service fee, and expressway and tollway fees will need to be paid separately.

• From Suvarnabhumi Airport, take the Airport Link (Skytrain) direct to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to SaphanTaksin Station and then take our shuttle boat service direct to the hotel.

If you require further assistance, please feel free to contact the hotel directly.

We offer spacious only a few connecting rooms, plus larger 1-bedroom and 2-bedroom Suites for larger parties of family and friends.

Our hotel rooms and indoor facilities are entirely non-smoking. However, our guests may smoke at designated smoking areas.

Yes, we offer a few connecting rooms for the convenience of families and larger groups. These need to be pre-booked in advance and are subject to availability. Connecting rooms are only available in the Grand Deluxe twin-beds connecting with Grand Deluxe king bed, cityviewcategory.

The cost for an extra bed is THB 1,900 per night including breakfast.

For daytime, we recommend Iconsiam. For night-time, we recommend the Asiatique night bazaar which opens from 17:00 hrs onwards; it is one kilometre from our hotel and is around a 10 to 15 minute walk away. You’ll find many restaurants, shops, a big Ferris wheel and shows at Asiatique as well.

Guests can reach the Erawan Shrine by taking the BTS Skytrain from SaphanTaksin Station, accessible via the hotel's complimentary shuttle boat. Board the Silom Line and transfer at Siam Station to the Sukhumvit Line. Disembark at Chit Lom Station and walk a short distance to the shrine. Taxis are also available from the hotel, with travel time ranging from 20 to 30 minutes, depending on traffic.

You can use our hotel shuttle boat to go to the main pier and from there connect to the BTS Skytrain station; go to the National Stadium Station (last station) where there is a skywalk connected directly to the MBK shopping mall.

You can use our residence shuttle boat to go to the main pier and from there connect to the BTS Skytrain station; go to the National Stadium Station (last station) where there is a skywalk connected directly to the MBK shopping mall, Siamparagon, Siam Center.

Attractions in the vicinity include:

Attractions in the vicinity include:

• Grand Palace: Approximately 7 km (4.3 miles)

• Wat Arun (Temple of Dawn): Roughly 3.5 km (2.2 miles)

• Wat Phra Kaew (Temple of the Emerald Buddha): Around 7 km (4.3 miles)

• Chinatown (Yaowarat): Approximately 5 km (3.1 miles)

• Asiatique The Riverfront: About 2.5 km (1.6 miles)

• ICONSIAM – Directly across the river

• MBK Center: Roughly 6 km (3.7 miles

• Siam Paragon: About 6 km (3.7 miles

• Jim Thompson House: Approximately 5.5 km (3.4 miles)

• Talat Noi – Around 4.5 km

Guests can reach Siam Paragon easily by taking the BTS Skytrain. Start by boarding theshuttle boat to Sathorn (Taksin) Pier, then walk to SaphanTaksin BTS Station. From there, take the Silom Line and transfer at Siam Station, where the mall is directly connected to the station via skywalk.

From Thaksin Pier and within 15 minutes via the BTS Skytrain, you will arrive at the Siam Paragon shopping complex. A few minutes’ walk away is the CentralWorld shopping complex while heading in the opposite direction you will find the famous MBK mall.

In the evenings you can visit Asiatique which is a 10 to 15 minute walk or five minute taxi ride from the hotel. This popular night bazaar is home to many individual shops and restaurants all under one roof.Our concierge team is available to assist you with any inquiries or information required.

Please contact them when at the hotel.The famous IconSiam mall can be easily reached by using the hotel shittle boat (4 times/day direct, otherwisechange boats at Taksin Pier to the IconSiam shuttle boat.

Chinatown is approximately 15 to 20 minutes away by taxi from the hotel. Alternatively, guests can take the BTS Skytrain from SaphanTaksin to Sala Daeng Station, transfer to the MRT at Si Lom Station, and ride to Hua Lamphong Station. From there, a short taxi or tuk-tuk ride will take you to Chinatown.

To visit Wat Arun (Temple of Dawn), take the hotel’s shuttle boat to Sathorn (Taksin) Pier. From there, board the Chao Phraya Express Boat heading north and disembark at Tha Tien Pier. Then take the cross-river ferry directly to Wat Arun, which is located on the opposite bank of the Chao Phraya River.

To travel to Pattaya from Chatrium Hotel Riverside Bangkok, guests have the following options: By Public Bus: Take a taxi or BTS Skytrain to the Ekkamai Eastern Bus Terminal on Sukhumvit Road. From there, regular buses departto Pattaya. The journey takes approximately 2 to 3 hours, depending on traffic. By Private Transfer or Taxi: The hotel can arrange a private limousine or fixed-rate taxi service directly to Pattaya. This is the most convenient option and takes about 2 hours, subject to traffic conditions. For assistance with transportation bookings, please contact our concierge team. Guests can use a public bus from Ekkamai Eastern Bus Terminal, which is located on Sukhumvit Road (opposite Sukhumvit Soi 63). It will take about two to three hours to reach Pattaya city, depending on traffic. Guests can also use a hotel limousine or fixed price taxi from the hotel to Pattaya which will take about two hours

There are several floating markets near Bangkok that offer unique local experiences. From Chatrium Hotel Riverside Bangkok, you can easily reach the following options:

1. Taling Chan Floating Market (Bangkok)Distance:Approximately 30–40 minutes by car
Located right in Bangkok, Taling Chan Floating Market is ideal for a half-day visit. Enjoy freshly grilled seafood, traditional Thai sweets, and boat-side vendors in a relaxed canal-side setting. It is open on weekends and is less commercial than the larger markets outside the city.
2. Khlong Lat Mayom Floating MarketTravel time: 40–50 minutes by carOne of the best-rated floating markets in Bangkok, Khlong Lat Mayom offers an authentic atmosphere with less crowding than larger tourist markets. Great for food lovers and those seeking a relaxed half-day trip.
3. DamnoenSaduak Floating Market (Ratchaburi Province)Distance: Around 1.5 to 2 hours by car
This is Thailand’s most iconic and widely photographed floating market. It's best to visit early in the morning when the market is at its liveliest. Expect colorful wooden boats selling tropical fruits, local snacks, and souvenirs. Guided tours are highly recommended for the best experience.
4. Amphawa Floating Market (Samut Songkhram Province)Distance: Approximately 1.5 hours by car
Popular among locals, Amphawa is known for its charming riverside atmosphere and evening opening hours (Friday to Sunday). Visitors can enjoy seafood dishes cooked directly on boats, traditional desserts, and firefly boat cruises in the evening.
5. Bang Nam Phueng Floating Market (Samut Prakan)Distance: About 45–60 minutes by car
A smaller, eco-friendly market located in the “Green Lung” of Bangkok. It’s a hidden gem perfect for those looking to avoid crowds while enjoying local delicacies and handicrafts.Excursions to these markets and other sights can easily be booked at the tour desk inside the hotel.

Yes, there are several local fresh markets near the hotel where guests can explore Bangkok's vibrant street culture and shop for fresh produce, snacks, and traditional Thai ingredients: 1. Bang Rak Market Distance: Approximately 10 minutes by taxi
Located along Charoen Krung Road, Bang Rak Market offers a great selection of fresh fruits, vegetables, seafood, and ready-to-eat street food. It’s a favorite among locals and a perfect stop for experiencing Bangkok's everyday life. 2. Khlong Toei Market Distance: About 20–25 minutes by car or MRT
One of the largest and most authentic fresh markets in Bangkok. Guests can take the MRT from Sukhumvit Station to Queen Sirikit National Convention Center Station, then walk five minutes to reach the market. It’s ideal for those interested in exploring the heart of Bangkok’s wholesale fresh food scene.

To explore Bangkok’s major landmarks such as the Grand Palace, Chinatown, and the Flower Market, take the hotel’s shuttle boat to Sathorn Pier. Then board the Chao Phraya Express Boat. Disembark at Tha Chang Pier (N9) for the Grand Palace, Ratchawong Pier (N5) for Chinatown, or Memorial Bridge Pier (N6/1) for the Flower Market. Each destination is a short walk from the respective pier. Fares typically range between THB 15 and 30. For Grand Palace: you can use hotel’s shuttle boat to go to the main pier and after that catch a public boat (orange flag boat, THB 15 per person) to pier number nine.
How do I get to Pratunam local market? Guests can catch the BTS Skytrain from Saphan Taksin Station using the hotel's shuttle boat. Travel directly to Ratchadamri Stationand walk further up to Ratchaprasong Intersection, then keep walking straight until passing Central World Shopping Mall, approximately 10 minutes to reachPratunam. You can also take a taxi from the hotel directly to the Pratunam local market.

Guests can catch the BTS Skytrain from Saphan Taksin Station using the hotel's shuttle boat. Travel directly to Ratchadamri Stationand walk further up to Ratchaprasong Intersection, then keep walking straight until passing Central World Shopping Mall, approximately 10 minutes to reachPratunam. You can also take a taxi from the hotel directly to the Pratunam local market.

To visit CentralWorld shopping mall, take the BTS Skytrain from SaphanTaksin Station using the hotel's shuttle boat. Travel directly to Siam Station and walk approximately five minutes to reach the mall. Alternatively, a taxi from the hotel provides convenient access in around 20 to 25 minutes.

There are several excellent shopping destinations located near Chatrium Hotel Riverside Bangkok:

• ICONSIAM
  Located just across the river, ICONSIAM is one of Bangkok’s premier luxury shopping malls. It features high-end international brands, a stunning riverside promenade, gourmet dining options, and a curated Thai artisanal zone. Guests can reach ICONSIAM easily via our complimentary shuttle boat service, which runs directly from the hotel pier.

• Central Bangrak Store
  Situated next to the main public pier, this store offers everyday essentials and local products—perfect for quick shopping or casual browsing.

• Asiatique The Riverfront
  For a vibrant night-time experience, visit Asiatique, located just 1 km. from the hotel. It’s a short 10 to 15-minute walk or a quick 5-minute taxi ride. This open-air night bazaar features restaurants, boutiques, a large Ferris wheel, and nightly shows, all in a scenic riverside setting.

To explore Bangkok’s major landmarks such as the Grand Palace, Chinatown, and the Flower Market, take the hotel’s shuttle boat to Sathorn Pier. Then board the Chao Phraya Express Boat. Disembark at Tha Chang Pier (N9) for the Grand Palace, Ratchawong Pier (N5) for Chinatown, or Memorial Bridge Pier (N6/1) for the Flower Market. Each destination is a short walk from the respective pier. Fares typically range between THB 15 and 30.

Guests can take the hotel’s complimentary shuttle boat to the main public pier, then connect to the BTS Skytrain at SaphanTaksin Station. From there, travel to National Stadium Station, the final stop on the Silom Line, where you’ll find a convenient skywalk leading directly to MBK Center, one of Bangkok’s most popular shopping malls.

The Chatuchak Market is open only on weekends from 08:00 hrs to 18:00 hrs.

Five restaurants and bars: River Barge Thai and Intl dining, Silver Waves by Boon Cantonese Fine Dining, Lobby Lounge, Cloud 36 rooftop bar, FLOW pool bar.

It is open from 06:00 hrs until 22:00 hrs.

Yes. We provide a complimentary shuttle boat connecting the hotel’s private pier with Sathon (Saphan Taksin BTS) Pier and ICONSIAM Pier at set times. Service may be suspended during heavy rain. Please check the current timetable before travel.

It is open from 06:00 hrs until 22:00 hrs.

Yes, we offer in-room dining 24 hours a day.

Our Fitness Center is 24 hours, 7 days/week.

The concierge counter is located in the Lobby, near the check-in counter.

Yes, for a maximum of four devices.

Yes, we provide complimentary drinking water, replenished daily in all rooms.

Yes, for one child a minimum of two hours is THB 800 and a fee of THB 400 is charged for each additional hour. For two children, a minimum of two hours is THB 1,100 and a fee of THB 550 is charged for each additional hour.

We have only an in-house nurse during specific hours,but we can arrange for a doctor on call 24 hours a day.

We provide complimentary high-speed Wi-Fi access throughout the hotel areas.

Yes, our Fitness Center is open 24 hours and features state-of-the-art cardio machines as well as free weights

We have a:

• Fitness Center :open 24 hours/day

• Swimming pool: operating hours 06:00 hrs to 22:00 hrs daily.

• Kids playground: Open from 8:00 – 18:00 hrs. daily

There are personal safes in all our rooms and Suites. For larger items, a few safety deposit boxes are available at the Front Desk.

Yes, located on 6^th floor, our pool 35-meters long and also offers dazzling views ranging from panoramic to infinite,surrounded by coconut trees and sun-soaked pool loungers; there is also a children’s pool to ensure all ages enjoy the exquisite surroundings.

No.

Yes, we do offer 24-hours room service.

Yes, we accept major credit cards including Visa, Mastercard, JCB, and UnionPay.

Standard check-in time is at 03:00 pm and check-out is at 12 noon.

No, we do not offer shuttle bus, but complimentary, scheduled shuttle boat services from the hotel pier to Taksin Bridge, where guests can connect to other river boats and the BTS Skytrain. The hotel shuttle boat also offers 4 trips/day to the IconSiam shopping mall.