FAQ

From both the Suvarnabhumi Airport and Don Mueang Airport, by using the expressway, it will take about 45 to 50 minutes to reach the hotel. However, this depends on the traffic which usually peaks between 07:00am to 08:30am and 05:00pm to 07:30pm.

For transportation from the Suvarnabhumi Airport to our hotel (Chatrium Grand Bangkok), please see options below:

• Hotel limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our hotel at the price of THB 2,400 net per trip in a BMW car.
• A taxi from the airport to our hotel costs roughly THB 500 – 700, including expressway fees.
• From Suvarnabhumi Airport, take the airport Skytrain direct to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to Siam Station and then connect to the Siam Paragon and take our shuttle service direct to the hotel.

If you require further assistance, please feel free to contact the hotel directly.

We offer a Family Room for Two queen beds and 51 sqm of space provide plenty of room for a family of four, while the signature in-room amenities are bound to keep everyone entertained and engaged.

Our hotel rooms and indoor facilities are entirely non-smoking. However, our guests may smoke at designated smoking areas.

No, but we have Two Bedroom Suite & Three Bedroom Suite available.

THB 2,000 per bed inclusive of breakfast.

We recommend Siam Paragon, located next to hotel and can access by hotel shuttle service.

You can drop by at Siam Paragon by hotel shutter service and walk directly to the Erawan Shrine within 10 minutes.

In the Siam area of Bangkok, several prominent shopping centers cater to various styles and preferences. Here are some of the key destinations:

• Siam Paragon – A luxury shopping mall offering high-end brands, gourmet dining, a cinema, and even an aquarium.
• Siam Center – Known for its trendy and youthful vibe.
• Siam Discovery – A stylish mall with an emphasis on modern design and lifestyle, offering curated retail experiences, including cutting-edge fashion, home décor, and technology.
• MBK Center – Just across from Siam, MBK is famous for its affordable fashion, electronics, and souvenirs.
• CentralWorld – Within walking distance of Siam, CentralWorld is one of Southeast Asia’s largest malls, offering everything from luxury goods to casual shopping.

Attractions in the vicinity include:

• Jim Thompson House: Approximately 350 meters (0.2 miles)
• Siam Paragon: About 550 meters (0.3 miles)
• MBK Center: Roughly 1.5 km (0.9 miles)
• Chinatown (Yaowarat): Approximately 4.7 km (2.9 miles)
• Grand Palace: Approximately 5.2 km (3.2 miles)
• Wat Phra Kaew (Temple of the Emerald Buddha): Around 5.2 km (3.2 miles)
• Asiatique The Riverfront: About 7.8 km (4.8 miles)
• Wat Arun (Temple of Dawn): Roughly 9.1 km (5.6 miles)

You can go to Siam Paragon by hotel shutter service.

Korean Town is on Sukhumvit Soi 12, about a 25 - 30 minute by BTS Skytrain.

Guests can take a taxi from the hotel to Chinatown directly in around 15 minutes.

A taxi from Chatrium Grand Bangkok to Wat Arun. The journey takes about 20-30 minutes, depending on traffic.

Guests can use a public bus from Ekkamai Eastern Bus Terminal which is located on Sukhumvit Road (opposite Sukhumvit Soi 63). It will take about two to three hours to reach Pattaya city, depending on traffic.

Guests can also use a hotel limousine or fixed price taxi from the hotel to Pattaya which will take about two hours.

Around one hour by taxi; we recommend contacting our concierge to arrange long-tail boat transportation.

There are several local fresh markets near Chatrium Grand Bangkok where you can experience authentic Thai market culture. Pratunam Market – A bustling wholesale market located near the Ratchaprarop area, about a 10-minute from Chatrium Grand Ban from Chatrium Grand Bangkok. While famous for clothing, it also has sections with fresh produce and street food vendors.

Guests can go to Siam Paragon by hotel shutter service and walk within 6 minutes.

Four outlets:

1. Savio
   Located on the ground floor, Savio celebrates the best of East meets West, classic and contemporary cuisine. Our talented chefs source the freshest local ingredients to craft exceptional Thai, pan-Asian and international dishes in a lively atmosphere. With our striking architecture, Thai-inspired interiors and show kitchens, this is an inviting place to dine and unwind.
   
   Operation hours:
   Breakfast: 6:30 am -10:30 am (last order 10:15 am)
   Lunch: 12:00 pm - 2:30 pm (last order 2:15 pm)
   Dinner: 6:00 pm - 10.00 pm (last order 9:15 pm)
   
2. Etcha
   Borderless Dining “Coming Soon”
   
3. Flow
   Our 7th floor pool lounge serves light, healthy dishes and comforting bites from a wood-fired oven in a laidback alfresco setting. With spectacular city views, this is the perfect place to unwind before or after a long or lazy day.
   
   Operation hours:
   Beverages: 8:00 am - 11:00 pm (last order 10:30 pm)
   Food: 12:00 pm - 10:30 pm (last order 10:00 pm)
   
4. Lobby Lounge
   Delight in an extensive range of teas, coffees, cocktails and light bites from early till late in our sleek, spacious Lobby Lounge. Ideal for afternoon tea, business meetings and pre-dinner drinks before your big night out in Bangkok.
   
   Operation hours: 06.00 am – 12:00 am

06:30am to 10:30am

Savio:
Operation hours:

• Breakfast: 6:30 am -10:30 am (last order 10:15 am)
• Lunch: 12:00 pm - 2:30 pm (last order 2:15 pm)
• Dinner: 6:00 pm - 10.00 pm (last order 9:15 pm)

Etcha:
Borderless Dining “Coming Soon”

Flow:
Operation hours:

• Beverages: 8:00 am - 11:00 pm (last order 10:30 pm)
• Food: 12:00 pm - 10:30 pm (last order 10:00 pm)

Lobby longue:
Operation hours:

• 06.00 am – 12:00 am

It is open from 06:00am until 11:00pm.

Yes, we offer in-room dining 24 hours a day.

It is open 24 hours a day.

The concierge counter is located in the Lobby, near the check-in counter.

Yes, for a maximum of four devices.

Yes, two bottles per day.

The nearest ATM machine is in front of the restroom on Building 2.

Yes, a minimum of four hours is THB 300 per hour for one child and THB 400 per hour for two children at a minimum of four hours.

No, but we have a doctor on call 24/7; the doctor will be able to reach the hotel within 30 minutes.

We provide complimentary high-speed Wi-Fi access throughout the hotel areas.

Yes, we do. The spa is available on 5th Floor. Operating hours are from 10:00am to 10:00pm.

Yes, our Fitness Centre is open 24 hours a day. and features state-of-the-art cardio machines as well as free weights.

Yes, we do provide an In-Room Safe in all rooms.

Yes, located on the 7th floor.

Yes, we have a swimming pool and fitness centre.

Yes.

Yes, we do 24 hours.

Wi-Fi is entirely complimentary in the guest rooms and public areas.

Yes, we have meeting rooms and ballroom.

Yes, Chatrium Grand Bangkok provides EV charging stations located within the hotel’s parking area for the convenience of guests and visitors. The chargers are compatible with most standard electric vehicles. Charging fees may apply depending on usage, and advance reservation is recommended to ensure availability. For assistance or more information, please contact our Front Desk or Concierge team.

The nearest BTS station is Siam Station.

It depends on the traffic; normally about 45 to 50 minutes, however in bad traffic it may take about an hour.

Our hotel is located at 728 Phetchaburi (Chatrium Grand) Alley 20/1, Phetchaburi Road, Khwaeng Thanon Phetchaburi, Ratchathewi Bangkok 10400, Thailand.

The currency exchange counter is available at the Siam Paragon, which is open daily from 11:00am to 07:00pm.

30 km from and to Suvarnabhumi Airport and 22 km from and to Don Mueang Airport.

Yes, we accept Visa, Master, Amex, UnionPay, JCB

No.

Visa, Master, Amex, UnionPay, JCB

Standard check-in time is at 03:00pm, and check-out is at 12 noon.

We do not have a shuttle bus from the airport to our hotel. However, there are three options from the airport directly to our hotel as given below:

• Hotel limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our hotel at the price of THB 2,400 net per trip in a BMW car.
• A taxi from the airport to our hotel costs roughly THB 500 – 700, including expressway fees.
• From Suvarnabhumi Airport, take the airport Skytrain direct to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to Siam Station and then connect to the Siam Paragon and take our shuttle service direct to the hotel.