Stay up-to-date with our latest news, promotions and announcements.
Chatrium Hospitality announces its first hotel in Japan: Chatrium Niseko
Chatrium hospitality is proud to launch a new Chatrium hotel in Japan, with Hyatt House Niseko being rebranded as Chatrium Niseko on the 1st September 2020.
Chatrium Niseko is located in the very heart of Hirafu Village, steps away from the best slopes, restaurants and bars in town. Niseko is a destination to discover consistent high-quality light powder snowfall in winter and comfortable temperatures in green season. Moreover, Niseko offers unspoilt nature, striking unique landscapes and various outdoor activities. During winter, Niseko becomes a multicultural town with a variety of Japanese onsen (natural hot spring) baths and amazing restaurants offering different types of cuisine, including both local and international flavors.
Chatrium put all our food handlers and service employees through ServSafe Food Handling Program
As the world begins to recover from Covid-19, Chatrium intends to stay ahead of the curve for our returning guests. Therefore, we are upping the ante on all our health and safety programs with the Chatrium Promise initiative.
Chatrium have evolved all our operations to foster social distancing guidelines for the ‘new normal’. We also consulted a variety of expert firms and partners internationally and locally to ensure the new health and safety standards at all our properties are beyond the industry standard.
One such program that Chatrium have recently introduced as part of Chatrium Promise is the brand new Food Handling program by ServSafe, part of the accredited National Restaurant Association in America. The course covers 5 major components, including Basic Food Safety, Personal Hygiene, Cross-contamination & Allergens, Time & Temperature, and Cleaning & Sanitation, with an assessment to certify our staff.
Until now, over 250 Chatrium employees have passed through the program. Our goal is to have all relevant staff certified to ensure our guests can confidently choose Chatrium as their preferred hotel of choice.
CHATRIUM PROMISE: HEALTH AND SAFETY
Chatrium Quality Assurance team is committed to providing a safe environment for our guests and has been working tirelessly to elevate the health and safety standards to meet the new challenges presented because of the current environment. Our inhouse experts are collaborating with industry hygiene specialists and adhering to both local and global guidelines to ensure a safe and hygienic environment for our returning guests and staff alike.
Implementation of Chatrium Promise, our very own health & safety program and collaboration with Ecolab, our partner in hygienics, we have enhanced the core hygiene standards.