FAQ

From both the Suvarnabhumi Airport and Don Mueang Airport, by using the expressway, it will take about 45 to 50 minutes to reach the hotel. However, this depends on the traffic which usually peaks between 07:00am to 08:30am and 05:00pm to 07:30pm.

For transportation from the Suvarnabhumi Airport to our hotel (Chatrium Grand Bangkok), please see options below:

• Hotel limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our hotel at the price of THB 2,000 net per trip in a BMW car.
• A meter-taxi from the airport to our hotel costs roughly THB 400 to 500 including expressway fees. Please make sure that you printout the hotel location map to show the taxi driver as some drivers might not know the hotel location, as well as there being two Chatrium hotels in Bangkok (Chatrium Hotel Riverside Bangkok and Chatrium Residence Sathon Bangkok).
• From Suvarnabhumi Airport, take the airport Skytrain direct to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to Saphan Taksin Station and then take our shuttle boat service direct to the hotel.

If you require further assistance, please feel free to contact the hotel directly.

If you require further assistance, please feel free to contact the hotel directly.

We offer spacious connecting rooms for large families.

Our hotel rooms and indoor facilities are entirely non-smoking. However, our guests may smoke at designated smoking areas.

No, but we can provide rooms next to each other.

THB 1,800 per bed inclusive of breakfast.

For daytime, we recommend Robinson Department Store which is located next to the main public pier.

For night-time, we recommend the Asiatique night bazaar which opens from 05:00pm onwards; it is one kilometre from our residence and is around a 10 to 15 minute walk away. You’ll find many restaurants, shops, a big Ferris wheel and shows at Asiatique as well.

Guest can catch the BTS Skytrain from the Asoke Station and exit at Chidlom Station or take a taxi from the hotel directly to the Erawan Shrine.

You can use our hotel shuttle boat to go to the main pier and from there connect to the BTS Skytrain station; go to the National Stadium Station (last station) where there is a skywalk connected directly to the MBK shopping mall.

For shopping, there is a variety of options. One can catch our shuttle boat to Thaksin Pier which is a five minute walk from the Robinson Department Store and near many other local shops and restaurants.

From Thaksin Pier and within 15 minutes via the BTS Skytrain, you will arrive at the Siam Paragon shopping complex. A few minutes’ walk away is the CentralWorld shopping complex while heading in the opposite direction you will find the famous MBK mall. In the evenings you can visit Asiatique which is a 10 to 15 minute walk or five minute taxi ride from the hotel. This popular night bazaar is home to many individual shops and restaurants all under one roof.

Our concierge team is available to assist you with any inquiries or information required. Please contact them when at the hotel.

Attractions in the vicinity include:

• Wat Khao Chawang (21 km)
• Soi Dao Waterfall (40 km)
• The Ban Laem Thai - Cambodian Border Market (40 km)
• The Catholic Church Chanthaburi (47 km)
• The City Pillar Shrine (48 km)
• King Taksin the Great Shrine (48 km)
• Chantaboon Waterfront Community (49 km)
• Khao Khitchakut National Park (51 km)
• Namtok Phlio (59 km)

Guests can catch the BTS Skytrain from the Asoke Station and exit at Siam Station.

Korean Town is on Sukhumvit Soi 12, about a 10 to 15 minute walk away.

Guests can take a taxi from the hotel to Chinatown directly. Alternatively, you can use the subway (MRT), from Sukhumvit Station to the Hua Lamphong, Terminal Station. From there, take a taxi or tuk tuk to Chinatown.

The hotel recommends guests catch a BTS Skytrain from the Asoke Station and get off at Saphan Taksin Station. Walk down to the Taksin Pier; take a boat to Tah Tien. From there get a ferry to cross the Chao Phraya River in order to get to Wat Arun.

Guests can use a public bus from Ekkamai Eastern Bus Terminal which is located on Sukhumvit Road (opposite Sukhumvit Soi 63). It will take about two to three hours to reach Pattaya city, depending on traffic.

Guests can also use a hotel limousine or fixed price taxi from the hotel to Pattaya which will take about two hours.

Around one hour by taxi; we recommend contacting our concierge to arrange long-tail boat transportation.

There is a large local fresh market nearby called Klong Toey Market which guests can get to by catching the subway (MRT) from Sukhumvit Station to the Queen Sirikit National Convention Centre Station. From there, you will need to walk around five minutes to the Klong Toey Market.

Guests can go to Siam Paragon by hotel shutter service and walk within 6 minutes.

Guests can catch the BTS Skytrain from the Asoke Station and exit at Chidlom Station. Alternatively, you can take a taxi from the hotel directly to CentralWorld.

We recommend the Ban Mai local market which is around a 10 to 15 minute walk away; turn right from the main road in front of the residence.

Use our hotel shuttle boat to the main public pier and continue with the public express boat to the flower market / Chinatown / Grand Palace.

For Grand Palace: you can use the hotel shuttle boat to go to the main pier and after that catch a public boat (orange flag boat, THB 15 per person) to pier number nine.

Guests can catch the BTS Skytrain from the Asoke Station and exit at Chidlom Station. You can also take a taxi from the hotel directly to the Pratunam local market.

The Chatuchak Market is open only on weekends from 08:00am to 06:00pm.

One outlet – The Emporia Cantonese Restaurant.

06:00am to 10:00am on weekdays and 06:00am to 11:00am on weekends.

• The Emporia Restaurant is open daily for breakfast from 05:30am to 10:30am / lunch from 11:30am to 02:30pm / dinner from 06:00pm to 10:30pm.
• Kohaku Japanese Restaurant is open daily for lunch from 11:30am to 02:30pm / dinner from 06:00pm to 10:30pm.
• Tiger Hill Chinese Restaurant is open daily for lunch from 11:30am to 02:30pm / dinner from 06:00pm to 10:30pm.
• Club Rizzoli is open daily from 07:00pm to 01:30am.
• Lobby Lounge & Sunset Terrace is open daily from 07:00pm to 01:30am.

Breakfast is served from 06:00am to 10:00am at the Soi Dao Restaurant; it is also available for all- day dining so guests can enjoy lunch and dinner as well. The Soi Dao Restaurant serves local Thai, Korean and international dishes and is open until 10:00pm daily.

You’ll find the Albricias Restaurant on the fourth floor, the Lobby Lounge at the lobby area and the Flow Oasis Pool Lounge on the fourth floor next to the swimming pool.

THB 470++ (or THB 554.19 net) per person.

There is an Indian restaurant on Sukhumvit Soi 18 called Royal Anand which guests can walk to from the hotel.

Baan Khanitha and the Blue Elephant restaurant are both located in the Sathon area.

It is open from 06:00am until 08:00pm.

Yes, we offer in-room dining 24 hours a day.

It is open 24 hours a day.

The concierge counter is located in the Lobby, near the check-in counter.

Yes, for a maximum of four devices.

Yes, two bottles per day.

The nearest ATM machine is at the Bangkok Garden building next to the 7-Eleven convenience store.

Yes, for one child a minimum of two hours is THB 800 and a fee of THB 400 is charged for each additional hour. For two children, a minimum of two hours is THB 1,100 and a fee of THB 550 is charged for each additional hour.

No, but we have a doctor on call 24/7; the doctor will be able to reach the hotel within 20 minutes.

We provide complimentary high-speed Wi-Fi access throughout the hotel areas.

Yes, we do. The spa is available on Level 3A between the sixth and seventh building. Operating hours are from 10:00am to 10:00pm.

Yes, our Fitness Club is open from 06:00am to 11:00pm and features state-of-the-art cardio machines as well as free weights.

• Fitness Center and sauna: operating hours 06:00am to 10:00pm daily.
• T-Zone (snooker, golf, tennis court): operating hours 06:00am to 10:00pm daily.
• Playground: operating hours 09:00am to 12 noon and 02:00pm to 07:00pm daily.
• Convenience store: operating hours 07:00am to 10:00pm daily.
• Swimming pool: operating hours 06:00am to 08:00pm daily.

Yes, located on the ground level and surround by coconut trees and sun soaked pool loungers; there is also a children’s pool to ensure all ages enjoy the exquisite surroundings.

No, however, we do provide a personal safety box in all suites.

No.

Yes, we do 24/7.

Wi-Fi is entirely complimentary in the guest rooms, lobby and the swimming pool and Soi Dao Restaurant areas. Please note that at certain times of the day the service may become slower due to peak demand.

Yes, we have two meeting rooms located at our Business Center on the 26th floor, including a boardroom for up to 12 people and a smaller executive room for up to five people.

Yes, we have a swimming pool and gym; both are located on the rooftop.

The golf course is available from 06:00am to 06:00pm. It may close a little earlier due to inclement weather.

The signature golf hole at Chatrium Golf Resort Soi Dao Chanthaburi is Hole 14 which is an enjoyable Par 3. The long drive drops 15 metres from tee to green, with beautiful views of Soi Dao Mountain in the background. Be sure to tee off accurately, as the green is heavily bunkered on the left and right.

You can check tee time availability by calling +660 899 343 008.

Everyone is welcome to play, from novices to professional golfers.

Members and guests are required to wear appropriate golfing attire at all times on the course, the putting green and the practice area. Our Pro Shop will be delighted to provide any items you may have inadvertently forgotten. Regrettably, the Pro Staff will refuse golfing privileges to any person wearing inappropriate clothing or footwear for golfing activities. If you have any questions, please feel free to contact +660899343008 prior to your tee-off.

The nearest BTS station is Chong Nonsi.

It depends on the traffic; normally about 45 to 50 minutes, however in bad traffic it may take about an hour.

Our hotel is located at 291 Soi Naradhiwas Rajanagarindra 24, Bangkok 10120.

The currency exchange counter is available at the opposite side of the hotel or you may go to the bank inside the shopping mall which is open daily from 10:30am to 07:00pm.

35 km from and to Suvarnabhumi Airport and 27 km from and to Don Mueang Airport.

There is a dental clinic in the Exchange building which guests can walk to from the hotel in about 10 to 15 minutes.

1. Residence limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our residence at the price of THB 2,000 net per trip in a BMW car.
2. A meter-taxi from the airport to our residence costs roughly THB 400 to 500 including expressway fees. Please make sure that you printout the residence location map to show the taxi driver as some drivers might not know the residence location, as well as there being two Chatrium residences in Bangkok (Chatrium Residence Riverside Bangkok and Chatrium Residence Sathon Bangkok).
3. From Suvarnabhumi Airport, take the airport Skytrain direct to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to Saphan Taksin Station and then take our shuttle boat service direct to the residence.

Yes, there is a post office located on Sukhumvit Soi 23, about a 10 to 15 minute walk away.

1. Hotel limousine from the airport (either the Suvarnabhumi or Don Mueang airports) to our hotel at the price of THB 2,000 net per trip in a BMW car.
2. A meter-taxi from the airport to our hotel costs roughly THB 400 to 500 including expressway fees. Please make sure that you printout the hotel location map to show the taxi driver as some drivers might not know the hotel location, as well as there being two Chatrium hotels in Bangkok (Chatrium Hotel Riverside Bangkok and Chatrium Residence Sathon Bangkok).
3. From Suvarnabhumi Airport, take the airport Skytrain direct to Phaya Thai Station and walk two to three minutes to connect with the BTS Skytrain. Take the BTS to Saphan Taksin Station and then take our shuttle boat service direct to the hotel.

There is a drug store nearby called the Krungthep Drug Store which is located on Sukhumvit Soi 20, about a 10 to 15 minute walk away.

• Make a U-turn under the bridge straight into Central Rama III.
• Turn left at the intersection to Naradhiwas Rajanagarindra Road.
• We are on Soi Naradhiwas Rajanagarindra 24, the first soi (side-street) on the left.
• Chatrium Residence Sathon Bangkok will be on the right on this soi.

We are located at Tambol Tubsai, Amphoe Pong Nam Ron, Chanthaburi, Thailand, which is 50 km from Chanthaburi City.

There are many bookstores nearby; we recommend going to Terminal 21 where you can find a bookstore called “Nai inn”.

Chatrium Golf Resort Soi Dao Chanthaburi is conveniently located around a three hours and 40 minute drive away from the Suvarnabhumi International Airport.

About 45 minutes.

The nearest pharmacy is next to the oyster bar at the opposite side of the hotel; there is also another at the shopping mall.

We are located right in the heart of Yangon City, along the western shore of the Royal Lake (Kandawgyi Lake) and Kandawgyi Nature Park. Facing the magnificent Shwedagon Pagoda, the hotel enjoys an enchanting ambience, ideal for both business and pleasure.

Our address: 40, Natmauk Road, Tamwe Township, Yangon, 11211, Myanmar.

Phone: +951 544 500,

Fax: + 95 (1) 544 400,

Email: info.chry@chatrium.com

The nearest one is located on Sathupradit Road, approximately 10 minutes away. We will happily assist in calling a taxi for you.

We are located at Tambol Tubsai, Amphoe Pong Nam Ron, Chanthaburi, Thailand, which is 50 km from Chanthaburi City.

There’s Danny’s tailor shop which is opposite the hotel.

Guests can go to Suvarnabhumi Airport by way of the Airport Rail Link which will take about 30 to 40 minutes. Alternatively, one can catch a taxi to the airport which will take about 45 minutes to one hour depending on traffic.

The distance from our hotel to the airport is 12.9 km (eight miles) by car and may take approximately 45 minutes (subject to the condition of road traffic).

Yes, we accept Visa, Mastercard, JCB and China UnionPay.

No.

Visa, Master, Amex, UnionPay, Diners, JCB.

At present all visitors, regardless of nationality, must have a valid passport with an EVT (Entry Visa for Tourist) prior to entering Myanmar. An EVT can be obtained at any Myanmar embassy or consulate offices abroad and has a validity period of 28 days. Application forms in duplicate with three-passport photos are to be submitted with a fee of USD 25 or equivalent in your respective currency.

A CB Bank authorised exchange counter is available at the hotel main lobby. Hotel guests may exchange main foreign currencies such as the US dollar, Euro, Singapore dollar or Japanese yen to the local currency.

Although the Myanmar government has recently announced that the eVisa is extended to 100 countries at http://evisa.moip.gov.mm/ the process doesn't seem to work smoothly and only tourist eVisas can be applied for. You will need your Visa, Mastercard or American Express credit cards for the payment of USD 50 for the eVisa fee.

THB 1,150 net per night including breakfast or THB 840 net for room only.

Standard check-in time is at 02:00pm and check-out is at 12 noon.

1. We offer a limousine service from the airport (either the Suvarnabhumi or Don Mueang airports) to our property in a BMW car. Depending on traffic, the journey is around 45 to 50 minutes and the price is THB 2,000 net per trip.
2. From the airport, a meter-taxi to our hotel costs approximately THB 400 to 500, which includes the expressway fees. Ensure you have a printout of a location map of the hotel to show your taxi driver; this is because some may not be familiar with the hotel’s location as well as the fact that there are two Chatrium properties in the city (Chatrium Hotel Riverside Bangkok and Chatrium Residence Sathon Bangkok).
3. Look to take the Skytrain from Suvarnabhumi Airport directly to Phaya Thai Station. From there, it is a two to three minute walk to the BTS Skytrain connection. Head to the Saphan Taksin Station by way of the BTS and then catch our shuttle boat service direct to the hotel.