Chatrium Hotels & Residences
These Terms & Conditions (“Terms”) govern all bookings, agreements, services, and use of facilities provided by Chatrium Hotels & Residences and its affiliated properties (“Hotel”, “we”, “us”, “our”). By making a reservation, signing an agreement, or using any Hotel services, you (“Client”, “Guest”, “you”) acknowledge and agree to be bound by these Terms.
All rates are quoted in Thai Baht (THB) unless expressly stated otherwise.
These Terms form an integral and binding part of:
In the event of inconsistency, the Event Agreement or Residence Agreement shall prevail, except where expressly stated otherwise.
Early check-in and late check-out are not guaranteed and are subject to room availability on the day of request.
Guest rooms and event spaces are confirmed only upon:
Unconfirmed rooms may be released by the Hotel without notice in accordance with agreed review dates.
The Client acknowledges that such charges represent a genuine pre-estimate of loss.
The Hotel reserves the right to substitute function spaces where necessary, provided that the alternative space is of comparable standard and capacity.
Where applicable, meeting packages include only the items expressly stated in the Event Agreement. No implied inclusions apply.
Neither party shall be liable for failure to perform due to events beyond reasonable control, including natural disasters, pandemics, government actions, or labor disputes. In such cases, deposits shall be refunded without further liability.
The Hotel collects, processes, and stores personal data in accordance with applicable laws. Data may be used for operational, legal, and service-related purposes. Marketing communications require consent and may be withdrawn at any time.
Use of the Hotel’s website constitutes acceptance of cookie usage and website terms. The Hotel does not guarantee uninterrupted or error-free access.
The Hotel reserves the right to amend these Terms at any time. Revised Terms take effect upon publication.
These Terms are governed by the laws of the Kingdom of Thailand. The courts of Thailand shall have exclusive jurisdiction.
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