Chatrium & Maitria Residences
Terms & Conditions

To maintain a safe, comfortable, and enjoyable living environment for all residents, the following rules and regulations shall apply:

1. Residency, Registration & Immigration Compliance

• Only registered residents and approved occupants are permitted to reside on the property.
• In compliance with immigration reporting requirements, residents must notify Management of any planned overnight absence.
• Subletting, sharing, or transferring occupancy to third parties is strictly prohibited.

2. Visitors

• Residents are fully responsible for the conduct and behavior of their guests.
• Overnight stays by guests require prior approval from Management and must comply with residence policies.
• All guests must register with the Customer Service Team upon arrival.

3. Noise & Conduct

• Residents must maintain respectful noise levels at all times.
• Loud noise is strictly prohibited after 20:00 hours.
• Any behavior that disturbs or inconveniences other residents is not permitted.

4. Safety & Prohibited Items

• Gas stoves, charcoal stoves, and similar cooking equipment are not permitted within the residences.
• Cannabis, illegal substances, weapons, and hazardous materials are strictly prohibited. Smoking is not permitted inside rooms or on balconies. Smoking is allowed only in designated outdoor areas. Tampering with fire safety or security equipment is strictly prohibited.

5. Room Care, Cleanliness & Maintenance

• Residents are responsible for maintaining their rooms and furnishings in good condition.
• Alterations, renovations, or modifications to rooms or fixtures are not permitted.
• Any damage must be reported to Management immediately.
• Personal belongings must not be placed outside rooms or in common corridors.

6. Pest Control

• Residents are required to cooperate with scheduled pest control services.
• Refusal to grant access for pest control may result in the resident being held liable for any related damage or pest issues.

7. Use of Common Facilities

• Common facilities must be used in accordance with posted rules and guidelines.
• Appropriate attire and proper hygiene must be maintained in shared areas.
• Children must be supervised by a responsible adult at all times.

8. Pets

• Pet are strictly not permitted anywhere on the property.

• Security Deposit: Fully refundable at the end of the lease term, subject to satisfactory inspection and fulfillment of all terms and conditions.
• Advance Rental Fee: Applied to the initial rental period as specified in the lease agreement.
• Booking Deposit: Credited toward the total amount due.
• Full payment of the invoiced amount must be settled by the 7th day of each month.
• Late payments will incur a fee of 2% per month on the outstanding balance until fully settled.

• Water Usage: Consumption exceeding the allocated quota will be charged at THB 22 net per unit.
• Electricity Usage: Consumption exceeding the allocated quota will be charged at THB 7 net per unit.

In the event of any lost or damaged items, the following replacement charges shall apply:

• Key Card: THB 300 per piece
• Mailbox Key: THB 300 per piece
• Apartment Key: THB 800 per piece
• Key Lock Set: THB 2,500 per set
  
  Please note that the above charges are subject to change without prior notice.

Key Card & Key Return
All keys and/or key cards must be returned to the Lessor upon the expiration date or early termination of this Agreement.

• Security Deposit: Fully refundable at the end of the lease term, subject to satisfactory inspection and fulfillment of all terms and conditions.
• Rent will not be refunded if the duration of stay is less than one month.
• For stays exceeding 30 days, rent will be calculated on a daily pro-rata basis at the original monthly rate.
• Security deposits paid by credit card will be refunded to the same credit card.
• Security deposits paid by bank transfer will be refunded to the same bank account.
• Cash security deposits will be refunded by cheque or bank transfer only; cash refunds are not permitted.
• Processing time for security deposit refunds is approximately 30 working days from the check-out date.

• All confirmed reservations are strictly non-refundable. In case of cancellation or no-show, all deposits paid will be forfeited.
• Requests for amendments must be submitted no less than 30 days prior to the scheduled arrival date. All amendments are subject to availability and may incur additional charges.

Upon move-in, a designated team member will accompany the resident for a detailed walkthrough of the unit using an official Inventory Checklist.

A comprehensive list of all furnishings and equipment provided, including the declared replacement value for each item, will be documented. The resident is required to review and sign this checklist to confirm receipt and the condition of all items.

Upon move-out, the same checklist will be used to verify the condition and presence of all inventory. Any missing or damaged items will be deducted from the Security Deposit in accordance with the declared value.

Living Room

• Side Table
• Sofa
• Coffee Table
• Floor Lamp
• Telephone
• 55” Television
• Curtains

Kitchen

• Dining Table
• Chairs
• Refrigerator
• Washing Machine and Dryer
• Waste Bin
• Electric Stove
• Built-in Oven
• Microwave (available in Two- and Three-Bedroom units only)

Bedroom

• Box Spring and Mattress
• Bed Pad
• Curtains
• Chair
• Safety Box
• Torch
• 42” Television
• Telephone
• Bedside Table
• Lamp

Keys & Access

• Entrance Key
• Bedroom Key
• Mailbox Key
• Entrance Key Card
• Gym Access Key Card

Important Note

The signed Inventory Checklist will serve as the official reference for the condition of all provided items throughout the lease period. Charges for damages or missing items will be assessed against the Security Deposit at the time of move-out.