At Chatrium Hospitality, sustainability is our way of life. Guided by our ESG philosophy and the ‘Think First, Think Earth’ program, we blend luxury with sustainability through impactful initiatives. By lowering our carbon footprint and empowering communities, we ensure every guest experience contributes to a healthier planet.
- Cage-Free Commitment: Chatrium is proud to be featured in the Cage-Free Tracker Asia among 77 other trailblazing companies. This recognition underscores our leadership in ethical and sustainable sourcing practices, ensuring a brighter future for animal welfare and the hospitality industry.
- Fighting Food Waste with SOS Thailand: We’re tackling food waste head-on, partnering with SOS Thailand to ensure surplus food reaches those who need it most.
- Empowering Local Communities with Socialgiver.com: Through the Thailand Recovery Fund campaign, we’re helping rebuild and uplift communities with every guest contribution.
- Conserving Water and Energy: From low-flow showers to energy-saving policies, we’re constantly innovating to minimize resource consumption.
- Harnessing Solar Power: Our properties are embracing solar energy through cutting-edge pipeline projects, reducing reliance on traditional power sources.
- Recycling Heat Energy: Innovative heat exchange programs repurpose energy from air conditioning systems to further reduce our environmental footprint.
- Local, Sustainable Sourcing: By partnering with eco-conscious suppliers and growing our own vegetable gardens, we’re serving guests the freshest, most sustainable ingredients.
- Greening Our Spaces: Our properties are lush with trees and plants, symbolizing our commitment to the environment. At Chatrium Golf Resort Soi Dao, we proudly nurture trees representing all 77 Thai provinces.
- ‘Reduce, Recycle, Reuse, Re-think, Replace’: From going paperless to donating used items to local charities, we’re embedding sustainability into everything we do.
We believe that true hospitality extends beyond our doors and into the hearts of the communities we call home. Chatrium is dedicated to uplifting local communities through impactful initiatives that drive real change.
Recent highlights include:- Transforming Education in Myanmar: In Shwe Pyi Thar Township, Myanmar, we built the Narawat Monastic Education School, complete with a multi-purpose learning hall, concrete paths, and two school buildings.
- Temple Clean-Ups in Bangkok: Each year, we come together to clean and revitalize local temples near our hotels.
- Supporting Slum Child Care Klong Toey: Through funding food and education programs, we’re giving underprivileged students a chance to dream big.
- Supporting the Blind Foundation (Thailand) Empowering children with visual impairments through resources and initiatives that build confidence, develop skills, and foster independence.
- Supporting the Father Ray Foundation Providing education, career opportunities, and personal growth support for children with disabilities, ensuring a brighter future.
- Supporting Operation Smile Helping transforms lives through surgeries for children with cleft lips and palates, giving them healthier, more confident futures.
- Life-Saving Blood Donations: Partnering with the Thai Red Cross, our blood donation drives embody our commitment to saving lives.
As a leader in Thai hospitality, Chatrium Hospitality is shaping a future where luxury meets responsibility. Our actions today will define tomorrow, and we are proud to stand as a beacon of hope and positive change. Join us as we continue to make a difference, one initiative, one guest, and one community at a time. Together, we can build a sustainable world that thrives for generations to come.
At Chatrium Grand Bangkok, sustainability is key. We've partnered with GCS Timestor to introduce eco-friendly, carbon-neutral key cards as part of our commitment to responsible hospitality.
- Each card helps reduce 61g of CO₂ emissions
- Made from FSC®-certified wood and bamboo — completely plastic-free
- Carbon neutral from production to packaging
- 100% plastic-free packaging with zero microplastic impact
- Durable, waterproof, scratch-resistant, and biodegradable
With over 20,000 cards now in circulation, we've already reduced more than 1,220 kg of CO₂ emissions. It's a small change that makes a meaningful impact.
To honour Earth Day, Chatrium Hotel Riverside Bangkok proudly reaffirmed its commitment to environmental sustainability with a meaningful event under the theme "Green Leaf People – Planting a Greener Heart for a Sustainable World." Organized by the hotel’s Sustainability Committee, the event brought together associates and executives for a symbolic tree-planting activity featuring the "Hua Jai Tosakan" (Heart of Tosakan) plant — a leafy green variety known for its heart-shaped foliage and environmental benefits. This initiative aimed to promote greater ecological responsibility and encourage a lasting commitment to protecting the planet. Held at the staff canteen from 10.30 to 14.00, the event invited participants to plant and take home their own Hua Jai Tosakan plants, symbolising individual action towards a greener future. This simple yet impactful gesture reflected the belief that every small step, every leaf planted, contributes to meaningful, global change. This Earth Day activity is part of Chatrium’s “Think First, Think Earth” program, which underscores the brand’s vision of leading the way in sustainable hospitality. Through initiatives like these, Chatrium Hotel Riverside Bangkok continues to inspire positive environmental action and create a lasting impact for future generations.
We’re proud to announce that three of our Chatrium properties have been recognized for their sustainability efforts with the Green Leaf Certification.
- Chatrium Hotel Riverside Bangkok has received the 5 Green Leaf Certification, the highest distinction for environmental excellence.
- Emporium Suites by Chatrium and Maitria Hotel Sukhumvit 18 A Chatrium Collection have each received the 3 Green Leaf Certification, showing a strong dedication to environmental responsibility.
- Maitria Hotel Rama 9 A Chatrium Collection has been awarded the 4 Green Leaf Certification for its exceptional eco-friendly practices.
The Green Leaf Foundation granted these honors in recognition of our energy-saving efforts, waste reduction, and commitment to creating greener guest experiences. Through our Think First, Think Earth campaign, we’re focused on plastic-free initiatives, eco-friendly products, responsible sourcing, and meaningful community engagement. A recent CSR activity at Wat Klong Toei Nok saw our teams helping clean the temple and install solar panels to support the local community.
These certifications reflect our ongoing mission to become a leading sustainable hotel brand in Bangkok and across Thailand. We’re truly grateful and more inspired than ever to keep making a difference, one stay at a time.
Chatrium Hospitality, the group behind Chatrium and Maitria hotels, is continuing to elevate its sustainability journey through a strengthened Environmental, Social and Governance (ESG) strategy. At the core of this commitment is the Corporate Social Responsibility programme, "Think First, Think Earth", which serves as the foundation for the group’s long-term vision of mindful hospitality.This initiative reflects Chatrium’s holistic approach to caring for the environment, supporting local communities, and providing exceptional experiences across all of its properties.
Technology-Driven Solutions with a Heart for the Planet
Chatrium Hospitality is rolling out its advanced Guest Room Management System (GRMS) at key properties such as Chatrium Grand Bangkok, with plans to expand across the group. This smart system combines HVAC and lighting controls with in-room sensors that detect guest presence. It automatically adjusts energy settings to improve efficiency while keeping comfort a top priority.Several properties have also adopted intelligent Building Management Systems (BMS) that monitor and manage utilities in real time. These systems help reduce greenhouse gas emissions, support timely maintenance, and ensure optimal energy usage throughout the property.
Environmentally Thoughtful Design
Sustainability is built into every corner of Chatrium’s hotels through meaningful design choices:
- Saltwater pools provide a gentler, more natural alternative to traditional chlorine systems
- Smart water systems with leak detection help preserve water
- Energy automation ensures systems are only active when needed
- Eco-friendly in-room amenities reduce plastic waste and promote biodegradable options
Creating a Better Stay for Guests and the Planet
Sustainability at Chatrium is not an afterthought. It is part of every guest experience, from the moment of arrival to check-out. With smart technologies and responsible practices in place, guests can enjoy luxury that feels good and does good.Whether you are traveling for business, leisure, or both, Chatrium welcomes you to experience hospitality that cares for people, places, and the planet.