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We are truly grateful for your support, loyalty and the trust you have in Chatrium Hotels & Residences as your hotel of choice. Acknowledging the continuing and intensified insecurity that Coronavirus (COVID-19) is instigating in most countries around the world, our main priority is your health and wellbeing. Consequently, we would like to update you on what actions we have taken so far in response to this global pandemic.
Hygiene and Safety Policy
Chatrium Hotels and Residences is closely monitoring the Coronavirus (2019-nCoV) situation and is following guidance from the WHO and the Ministry of Health on preventing the spread of the COVID-19 virus.
Rest assured the health, safety and wellbeing of our guests, visitors and employees is our first priority. We have therefore taken additional hygiene and safety measures throughout our hotels, including but not to limited to regular deep cleaning and hourly disinfection at critical touchpoints, providing face masks for employees, implementing the wearing of disposable gloves by our housekeeping team, placing hand sanitizers in all areas of our properties and the following of strict hand hygiene procedures. We will continue to follow the advice of the Ministry of Health to prevent any possible infection.
Limited Facilities and Services
Certain facilities are temporarily closed as per the directive from the Thai Government. Restaurants are partially closed in our hotels, however we are providing suitably distanced tables in order that guests can safely dine in the restaurants which are still operating. We are also offering a takeaway service and food delivery.
Flexibility with your booking
Chatrium Hotels & Residences is allowing complete flexibility with all bookings up to April 30, 2020. All reservations made up to this date will have cancellation fees waived and prepaid deposits refunded if required. For further assistant, please contact firstname.lastname@example.org.
Alternatively, you may choose to change the date of your reservation. Changing the date on reservations may mean that different room rates are applied, but there is no fee whatsoever for making these changes. For more information about any booking, please contact our reservations team.
We are committed to providing our guests, partners and team a safe and remarkable experience at Chatrium.
Chatrium Point Plus (CPP+) is the loyalty program of Chatrium Hotels & Residences and is designed to recognize and reward our most valued guests for their loyalty and continued support. For 2020, we are pleased to reveal a spectacular new promotional campaign: Apply to become CPP members, book and stay and get 100 extra points.
Chatrium Hotels and Residences is offering an amazing range of extraordinary promotional prices exclusively at the upcoming 52nd Thai Tiew Thai Fair! We will be at Booth F18-F19 in Hall EH 101-EH 102 at BITEC Bangna from 29 August – 1 September 2019, so pop by our stand and say hello and check out the astonishing deals we have for you!
Please be advised that we will be carrying out planned maintenance work of the swimming pool, which will entail a partial pool retiling and general cleaning. The work is scheduled to take place from 10 June 2019 till 16 June 2019. The pool area will remain open for sunbathing and Pool Bar service will be open as normal for the duration of the swimming pool closure.
Please accept our apologies for any inconvenience caused.