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As the world begins to recover from Covid-19, Chatrium intends to stay ahead of the curve for our returning guests. Therefore, we are upping the ante on all our health and safety programs with the Chatrium Promise initiative.
Chatrium have evolved all our operations to foster social distancing guidelines for the ‘new normal’. We also consulted a variety of expert firms and partners internationally and locally to ensure the new health and safety standards at all our properties are beyond the industry standard.
One such program that Chatrium have recently introduced as part of Chatrium Promise is the brand new Food Handling program by ServSafe, part of the accredited National Restaurant Association in America. The course covers 5 major components, including Basic Food Safety, Personal Hygiene, Cross-contamination & Allergens, Time & Temperature, and Cleaning & Sanitation, with an assessment to certify our staff.
Until now, over 250 Chatrium employees have passed through the program. Our goal is to have all relevant staff certified to ensure our guests can confidently choose Chatrium as their preferred hotel of choice.
Chatrium Quality Assurance team is committed to providing a safe environment for our guests and has been working tirelessly to elevate the health and safety standards to meet the new challenges presented because of the current environment. Our inhouse experts are collaborating with industry hygiene specialists and adhering to both local and global guidelines to ensure a safe and hygienic environment for our returning guests and staff alike.
Implementation of Chatrium Promise, our very own health & safety program and collaboration with Ecolab, our partner in hygienics, we have enhanced the core hygiene standards.
We are truly grateful for your support, loyalty and the trust you have in Chatrium Hotels & Residences as your hotel of choice. Acknowledging the continuing and intensified insecurity that Coronavirus (COVID-19) is instigating in most countries around the world, our main priority is your health and wellbeing. Consequently, we would like to update you on what actions we have taken so far in response to this global pandemic.
Hygiene and Safety Policy
Chatrium Hotels and Residences is closely monitoring the Coronavirus (2019-nCoV) situation and is following guidance from the WHO and the Ministry of Health on preventing the spread of the COVID-19 virus.
Rest assured the health, safety and wellbeing of our guests, visitors and employees is our first priority. We have therefore taken additional hygiene and safety measures throughout our hotels, including but not to limited to regular deep cleaning and hourly disinfection at critical touchpoints, providing face masks for employees, implementing the wearing of disposable gloves by our housekeeping team, placing hand sanitizers in all areas of our properties and the following of strict hand hygiene procedures. We will continue to follow the advice of the Ministry of Health to prevent any possible infection.
Limited Facilities and Services
Certain facilities are temporarily closed as per the directive from the Thai Government. Restaurants are partially closed in our hotels, however we are providing suitably distanced tables in order that guests can safely dine in the restaurants which are still operating. We are also offering a takeaway service and food delivery.
Flexibility with your booking
Chatrium Hotels & Residences is allowing complete flexibility with all bookings up to May 31, 2020. All reservations made up to this date will have cancellation fees waived and prepaid deposits refunded if required. For further assistant, please contact firstname.lastname@example.org.
Alternatively, you may choose to change the date of your reservation. Changing the date on reservations may mean that different room rates are applied, but there is no fee whatsoever for making these changes. For more information about any booking, please contact our reservations team.
We are committed to providing our guests, partners and team a safe and remarkable experience at Chatrium.
Chatrium Point Plus (CPP+) is the loyalty program of Chatrium Hotels & Residences and is designed to recognize and reward our most valued guests for their loyalty and continued support. For 2020, we are pleased to reveal a spectacular new promotional campaign: Apply to become CPP members, book and stay and get 100 extra points.
Myanmar’s women adore Thanaka, the unique traditional yellowish-white make-up that has been cherished for generations. Apart from cosmetic beauty, Thanaka also gives a cooling sensation and is believed to help remove acne, promote smooth skin and acts as a sun block, antiseptic, anti-fungal ointment and facial toner and is why the tradition started over 2,000 years ago.
Try Thanaka yourself to discover the beauty secrets of Myanmar’s women.
Available for free in our Lobby.
Chatrium Hotel Royal Lake Yangon celebrated its 21st Maha Bon Kahtein Ceremony at Su Htoo Pan Monastery in Tamwe Township, Yangon on 7th November, 2019. In accordance with tradition, the Chatrium team sent and offered ceremonial robes, alms and Kahtein trees to the monastery at 09:30 am in the morning, and then offered lunch to the venerable Sayadaw and monks at the monastery.
We are delighted to announce that Chatrium Hotel Royal Lake Yangon scored an impressive brace at the World Travel Awards 2019, winning Myanmar's Leading Hotel 2019 and Myanmar's Leading Hotel Suite 2019. These awards were voted for by travelers from across the globe and is an exciting and proud moment for the entire Chatrium Hotel Royal Lake Yangon team.
Chatrium Hotel Royal Lake Yangon is delighted to announce that we recently received 3rd prize in the “Best Performance Award for Hotel Operations (FDI)” for 2019 from the Ministry of Hotels and Tourism.
We are honored to announce that The Right Honorable H.E Mrs. Bidhya Devi Bhandari, the President of the Federal Democratic Republic of Nepal, stayed at Chatrium Hotel Royal Lake Yangon from 18 to 20 October 2019 during her state visit to Myanmar.
Chatrium Hotels and Residences is offering an amazing range of extraordinary promotional prices exclusively at the upcoming 52nd Thai Tiew Thai Fair! We will be at Booth F18-F19 in Hall EH 101-EH 102 at BITEC Bangna from 29 August – 1 September 2019, so pop by our stand and say hello and check out the astonishing deals we have for you!
Myanmar, Yangon, 4th July, 2019: Chatrium Hotel Royal Lake Yangon is delighted to announce the appointment of Mr. Pichai Saithip as the new Japanese Head Chef of our award-winning Kohaku Japanese Restaurant. With his all-new expanded menu selection diners are sure to experience a refreshingly new gastronomic journey underpinned by the exceptional taste of authentic Japanese cuisine.
Chatrium Hotel Royal Lake Yangon is delighted to reveal that it has been recognized for its excellence by HolidayCheck, one of Europe’s largest hotel review websites.