Policies & Other Information

Standard check-in time is at 02:00pm and check-out is at 12 noon.

A cancellation / amendment requires a minimum of 24 hours prior notice before arrival date. All bookings require a credit card for guarantee upon confirming the reservation.

Usually, our check-out time is 12 noon. However, we can extend a late check-out until 02:00pm. Please let us have the confirmation of your room reservation so the proper arrangements can be made.

This rebranding was carried out to upgrade the Soi Dao Highland Golf Resort to match the same standard as Chatrium Hotels & Residences; this was done by renovating the rooms, golf course, clubhouse and swimming pool while ensuring the brand standards of Chatrium were maintained with an upgraded training programme for staff.

Usually, our check-out time is 12 noon. However, we can extend a late check-out until 02:00pm. Please let us have the confirmation of your room reservation so the proper arrangements can be made.

Check-in time on the day of arrival is from 02:00pm and check-out at 12 noon on the day of departure. We allow early check-in at 12 noon and late check-out at 02:00pm, with no extra charge. Please contact us when making reservations to confirm availability.

Check-in time is 02:00pm.

The jewel in the crown is the magnificent international-class 18-hole golf course which received a recent upgrade by award-winning designers GolfEast; additionally, Chatrium Golf Resort Soi Dao also boasts newly-renovated accommodation featuring a range of rooms and suites replete with every amenity for a comfortable and memorable stay.

The view of the surrounding mountains from the outdoor swimming pool is what memories are made of; after a cooling dip, an enticing meal at the Soi Dao Restaurant is highly recommended as you indulge in one of the chef and his team’s freshly-prepared delectable dishes, all made from local produce.

Check-out time is 12 noon.

Children aged 00 to 05 years: free when sharing with a parent, including a cot and breakfast.

Children aged 06 to 11 years: free when sharing with a parent, including half price for breakfast.

Children aged 12 years and above: THB 1,150 net / person / night.

A1: Registration is made by completing the membership application online at http://www.chatriumpointplus.com or by downloading the Chatrium Point Plus App now by scanning the QR code below

Each member of Chatrium Point Plus can receive points from bookings. Points are counted from direct bookings with our reservations staff or the Chatrium website. When booking through a third party site (such as OTA, Travel Agents, etc.), the member will not get loyalty points for that stay.

Points will be reflected in the member’s account in the system within 2 working days after the member’s departure from the hotel.

Member can redeem points by logging in to http://www.chatriumpointplus.com or by downloading the Chatrium Point Plus mobile application.

Vouchers are valid for 3 months from the date of issue.

Hotel vouchers will take less than 7 working days to process. Once the voucher is ready we will contact the member via email. Shopping vouchers can be picked up 15 working days after notification, or voucher rewards can be mailed to the address specified in the file. We will not be responsible or liable if they are lost or stolen in the mail.

Vouchers can be picked up at the conceige desk or front desk, if we are informed in advance that the guest will be coming.

A maximum of 15 vouchers can be used per time only.

Yes, we do. Members cannot redeem points for F&B and room rewards towards free stay during the Christmas and New Year season (December 23 - January 3).

Redemption of points once redeemed for rewards is final. The redemption cannot be changed or cancelled.

Member can click "forgot your password" below the log in menu to receive a new password via email.

会員様は、サイト、www.chatriumpointplus.com にログインするか、あるいはモバイルアプリを使用してリワードをお引替えいただけます。 アプリを使用するには、ユーザーIDとパスワードを入力して、ポイント残高を確認し、メニューから「引き換える」をクリックし、客室の引換を選択してください。

Members can redeem rewards by logging in to www.chatriumpointplus.com or by using the mobile app. To use the app, input your User ID and password, check the points balance, then click on "Redeem" from the menu, and select Room reward.

Members must check room availabilty at the participating property, make a reservation at least 72hrs in advance, then email the CPP Admin team at "plus@chatrium.com". Alternatively, you can make a reservation directly with the property and provide your CPP number.

Yes, we do. Check F&B voucher rewards on the website at www.chatriumpointplus.com

The Chatrium Point Plus office is located at Chatrium Hotel Riverside Bangkok, 28 Soi Charoenkrung 70, Bangkholame, Bangkok 10120